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Inspiring
September 28, 2022

Mercury Transmit issue in 16.1

  • September 28, 2022
  • 61 replies
  • 1521 views
Just upgraded to 16.1 and I can no longer access my external monitor. Mercury transit automatically switches to "monitor 2" when I need it to stay on "monitor 1" even after I reset my preferences.
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61 replies

Participant
September 28, 2022
Same here
Inspiring
September 28, 2022
October 31, 2019 - Still not fixed.

This is a scaling issue. If I run windows 10 at 100% scaliing, problem solved. Run Windows 10 at 150% and problem comes back.

Come on Adobe, this has been a problem for way too long.
Inspiring
September 28, 2022
ASUS ROG G703GX-EV116T
Win 10
nvidia geforce rtx 2080
ram 32 gb
i7-8750H

My second monitor is an
Asus ZenScreen Go MB16AP
Connected via usb-C.

Known Participant
September 28, 2022
Adobe! What the F*&%?? I am STILL experiencing this bullsh%$ mercury transmit issue in Premiere Pro CC 2019, spending hours just to be able to work with client who need to see the client monitor and yet I have updated now to the latest version and STILL it persists! How the **** can you allow such a broken application to see the light of day? We are professionals paying for this piece of SH$T and we have to face these issues! I dont think you realise how serious this is!



FIX IT!!!
Inspiring
September 28, 2022
Same problem as well, I have a 4k television and three monitors. When I try to pick the tv and my color grading monitor as playback, the color grading monitor will swith off and go to another monitor. All monitors are the same resolution, only difference is the reference tv. Was working previously but now no longer.
Participating Frequently
September 28, 2022
Not only does MT have this problem but even when it does work it will periodically freeze and you have to switch comps to make it come back to life again. I've had it happen to me around 50 times already today and it's been like this since 15.1. Bit of a **** take really, especially as I reported it a year ago and there is still no fix https://forums.adobe.com/thread/2514217 I've even been told by phone support that the AE team are aware of the issue and it's a conflict with nVidia drivers. Well 5 different nVidia drivers hasn't fixed it and interestingly Premiere doesn't have the same problem.
Inspiring
September 28, 2022
Same here. Bugs take sooo much time to be fixed. That's insane for 60 euros per month per subscription. Adobe moves your a..... instead of satisfying your shareholders.

Anyway, we are beginning the transition to some other software.

Windows 10
latest AFX 16.1.2 (build 55)
i9 9900K
64GB RAM
3 Monitor
2 RTX 2080ti
1 GTX 1080ti
konraddl
Participant
September 28, 2022
Updated to 16.1.2 today and it seems the problem was fixed! Now just waiting for Adobe to fix the same issue in Premiere!
Inspiring
September 28, 2022
SAME. Please fix. I have a specific preview monitor set up and it's going to my monitor where I use my email. Very frustrating. 5 monitors.
Participant
September 28, 2022
Same problem.
Most recent CC2019 Premiere.

Windows 10 home Build 1803
intel I7 4790K
32GB RAM
Gigabyte GTX 770

Did not have this problem until a few days ago. Same project file.