Participant

Mocha AE shortcuts not working correctly

Electric_partner5FAC · 2024-12-17T22:39:41+00:00

Issue – The standard Mocha AE shortcuts don't work anymore and CMD+A immediately closes Mocha AE without saving. Even switching the shortcuts presets and reinstalling didn't help.Adobe After Effects version number – 25.1.0 (Build 68)Operating system – macOS Sequoia 15.1.1Steps to reproduce – Try to use Mocha shortcuts, like ‘X’ to move the viewer, ‘Q / W / E’ to move / rotate / scale masks, or ‘CMD+A’ to select all points in a mask.Expected result – When hitting ‘CMD+A’ all points in the current mask should be selected.Actual result – Mocha AE closed without saving and without producing an error message.

Forum|Forum|1 year ago
December 17, 2024
19 replies
2570 views

Issue – The standard Mocha AE shortcuts don't work anymore and CMD+A immediately closes Mocha AE without saving. Even switching the shortcuts presets and reinstalling didn't help.
Adobe After Effects version number – 25.1.0 (Build 68)
Operating system – macOS Sequoia 15.1.1
Steps to reproduce – Try to use Mocha shortcuts, like ‘X’ to move the viewer, ‘Q / W / E’ to move / rotate / scale masks, or ‘CMD+A’ to select all points in a mask.
Expected result – When hitting ‘CMD+A’ all points in the current mask should be selected.
Actual result – Mocha AE closed without saving and without producing an error message.

JohnColombo17100380

Community Manager

@spencera49875421 You will need to update to the latest 25.2 version of After Effects in order to have the fix.

Cheers,

- John, After Effects Engineering Team

spencera49875421

Known Participant

As of today, April 6, 2025, that Mocha AE bug of using the shortcut key, Ctrl+A, and using other hotkeys still causes it to crash.

AEP version 25.1.0 (Build 68)
Windows 11

same error as everyone else here

JohnColombo17100380

Community Manager

Hi all,

This issue has been fixed in the latest 25.2 version of After Effects. Please let us know if you continue to experience this issue after updating to the latest.

For all fixes in 25.2, check out https://helpx.adobe.com/after-effects/kb/fixed-issues.html.

Thank you all again for your reports of this issue,

- John, After Effects Engineering Team

B

Berrnardo Vaz

Participant

No disrespect to the engeneers and ae/adobe team, but 4 months tells me the company doesn't see our concerns as important. It's sad to pay in dollars for crumbs.

R

reyvajsal

Participant

How long can it take to fix this bug? First message is from december. It's been 4 months and there's a solution only installing a beta version?

B

Berrnardo Vaz

Participant

Every time i use the shortcut to select all points the app instantly closes, what is happening to mocha AE? Is it just me? It makes no sense ctrl+a closing the app, and as it is an universal shortcut it's impossible to disassociate from muscle memory and not do it only in mocha, which results in loss of work because it closes without even asking if you want to save it first.

This is very annoying

C

cmatts

Known Participant

open mocha, use keyboard shortcut command+a = mocha crashes, loses everything.

mac os 14.7.4, m3, ae 25.1

M

mingl56429983

Participant

When could we expect the fix to be implemented on the CC2025 version?

JohnColombo17100380

Community Manager

Hi all,

We been able to communicate this issue to the Mocha team at Boris and they have provided a fix for this issue. It is currently available to try out in the latest Beta builds of After Effects—please install the Beta and let us know if it is fixed for you as well or if you encounter any related issues with Mocha.

Thanks again for your reports about this,

- John, After Effects Engineering Team

C

Christopher Power

Participating Frequently

Aye! Same problem here! The muscle memory is hard to kick. Please fix this asap!

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