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Participant
April 4, 2025

Unable to Create AGM Font ("Adobe Clean - Bold") in After Effects

  • April 4, 2025
  • 21 replies
  • 4139 views

Dear Adobe Support Team,

I am facing a recurring issue while launching Adobe After Effects on my workstation. The error message displayed is:

"After Effects warning: Unable to create AGM font ('Adobe Clean' - 'Bold') 

Processor: 12th Gen Intel(R) Core(TM) i7-12700 @ 2.10 GHz

Installed RAM: 16 GB (15.7 GB usable)

System Type: 64-bit operating system, x64-based processor

Operating System: [Mention your Windows version, e.g., Windows 10 Pro]

After Effects Version: [Mention AE version, e.g., After Effects 2024

Since none of these steps resolved the problem, I would appreciate your guidance on how to fix this issue. Please let me know if you require any additional details

21 replies

Felipe35289729he92
Participant
February 1, 2026

Did everything, all the steps from josiah_3527, nothing is working… this is very frustrating

Felipe35289729he92
Participant
February 1, 2026

 

Participant
September 23, 2025

Also experiencing this issue 

Participant
July 8, 2025

Resolved this bug by adjusting the Windows security settings.

Open Windows Security.
Select the App and Browser Control option.
Then go into Exploit Protection Settings.
Choose Program Settings and then "Add program to customize" navigate to the After Effects.exe and Premiere.exe file (should be called AfterFX.exe make sure you arent using the shortcut).
Scroll down and select "override system settings" next to Block untrusted fonts. Then check this option off. Click apply.

Participant
July 1, 2025

I would love to be able to use this solution, but I am on a very locked-down computer controlled by admins.  I cannot update any security settings, or anything else for that matter!  I have never been able to launch Adobe Charater Animator because of this "Can't create AGM Font" issue - and now after an update, I can't open After Effects!  Scared to update any other app now in case they all start to fall over...

Participant
June 23, 2025

Has anyone fond a better solution for the issue besides the Block untrusted fonts option. Although this fixed the issue with AE crashing on the start, but now certain fonts don't work for me anymore.

Participating Frequently
May 15, 2025

Thanks! I can confirm this fixed the issue for me in Windows 10, and After Effects now opens correctly.

Participant
May 14, 2025

So we have found a solution for this. It has affected more than just Adobe After Effects in our environment, so its worth taking a look at if you have other programs that are crashing with font errors as well. 

This fix is for Windows 11. 

 

  • Open Windows Security.
  • Select the App and Browser Control option.
  • Then go into Exploit Protection Settings.
  • Choose Program Settings and then "Add program to customize" navigate to the After Effects.exe file (should be called AfterFX.exe make sure you arent using the shortcut). 
  • Scroll down and select "override system settings" next to Block untrusted fonts. Then check this option off. Click apply. 

 

Now you should be able to launch After Effects and get no font errors. 

Participant
May 9, 2025

Unfortunately for me, when I follow the strategy and change the text to "true false", it changes it back to "true true" after I start up After Effects. Haven't figured out how to prevent that from happening.

Participating Frequently
May 8, 2025

Yes, I agree that the problem started with migrating preferences from the oldest to latest version.