Inspiring

Your system's hardware does not support hardware acceleration for the current settings

Forum|Forum|6 months ago
August 3, 2025
5 replies
1101 views

Hi Adobe Community,

I’m experiencing an issue with Adobe Media Encoder where Hardware Encoding is not available, even though I have an NVIDIA RTX 3080 Ti installed.

When I try to switch to Hardware Encoding in the H.264 export settings, I receive this error message:

“Your system's hardware does not support hardware acceleration for the current settings.”

jefubbudu

Inspiring

Try rendering in a different format, most notably not h.264 or .mov container or anything referencing quicktime. This might be a holdover bug from when Adobe removed it from AE for a few years for reasons that satisfied no one, and apple decided to discontinue the only built in player that could show transparency >:V

EckiAME

Community Manager

Moving this thread to After Effects because Ae Renderin in AME is still done using Ae components.

D

daring_moments5EB6

Participant

Hey Finfin,

Have you got the solution? I'm facing the same issue! 😞

Hardware Encoding is working in AE, but not supported in AME

System Config:

CPU: 14700K

GPU: 4070Ti

RAM: 64GB

Software and Drivers

AE: 25.5

AME: 25.5

Nvidia Studio Driver 581.57

Looking for the solution

EckiAME

Community Manager

Could you please provide more details? –

What is your workflow? After Effects Export via AME from within Ae? Dragging Ae comps into AME directly? What exactly is your source material? Does After Effects direct export work? Does AME finish the encoding despite the error message?

Please provide more information. See https://community.adobe.com/t5/adobe-media-encoder-bugs/how-do-i-write-a-bug-report/idi-p/13094801 what we need in order to look into your issue.

D

daring_moments5EB6

Participant

Hello Ecki,

Thanks for your reply.

I'm working on a pretty simple composition in AE. Yes, I tried to export via "Add to AME Queue..." from AE, In AME the "Hardware Encoding" is not supported, but in direct AE export, it's working. AME exports are ok i guess, but it's consuming much time as it's using "Software Encoding"

If you need any further details, I can do a screen record.

Thanks in advance.

R Neil Haugen

Legend

You don't include crucial information ... your CPU, the specific media, and the settings you are trying to export to. As all of those details matter for this process.

Everyone's mileage always varies ...

F

FinfinAuthor

Inspiring

CPU Ryzen 7 5700X3D

I export in H264 ;

1920 x 1080 ;

30 fps ;

The issue is, if I render directly through After Effects, it can use hardware encoding, but if I render through Media Encoder, it only uses software encoding. Even with the same settings.

F

FinfinAuthor

Inspiring

.

Ishan Y

Community Manager

Hey Finfin,

I'm sorry to hear about this. Some export settings don't support hardware acceleration. Please share screenshots of your export settings so I can take a closer look.

Moving to Discussions for troubleshooting.

Thanks,

Ishan

Please tag me (@) in your replies so that it notifies me and helps me respond promptly.

F

FinfinAuthor

Inspiring

i use H264 the details in attachment

Ishan Y

Community Manager

Thanks for sharing the details. Please install NVIDIA Studio Driver 573.22 and let me know if that helps with this issue.

Please tag me (@) in your replies so that it notifies me and helps me respond promptly.

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