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cdglab
Participant
March 7, 2025

Error std::exception

  • March 7, 2025
  • 21 replies
  • 6739 views

AE beta was working great. My Mac crashed, and then when launching AE beta, I get a std::exception error and will not start.

 

What is the best way to resolve this issue?

21 replies

Participant
May 1, 2025

Any updates on this issue? After Effects 25.2.2 was working great until my MacBook Pro updated to Sequoia 15.4. After the update, I am getting the same error messages as the original poster. 

 

I have uninstalled/reinstalled multiple times with 25.2.2, beta, and the oldest version available on CC.

Participant
April 21, 2025

cdglab - well, I completely erased my mac and re-installed. That fixed everything. I am not running the Beta, but all my Adobe apps are back and happy. There was something in there that I could not find to delete... and I deleted pretty much every preference, preference pane, library... anything with Adobe in the name. In the end a full erase and re-install of the OS, and then a re-install of all things Adobe that I use did the trick. A full day gone, (on top of the other days without AE) but it worked.

Participant
April 21, 2025

Hi! I've had the same issue on my Mac since I updated to MacOs Sequoia 15.4. I still haven't found a solution, and I don't know if Adobe is working on it.

Participant
April 15, 2025

Just an update - A complete Adobe uninstall and reinstall has not yileded any positive results. Any suggestions?

Participant
April 10, 2025
Participant
April 8, 2025

im also facing the same issue.

 

LOG file 

 

check this.

Participant
April 8, 2025

Hi @ka�na_3773 Still wating for a response here.

Participant
April 8, 2025

hello, did resolve the issu? because i got the same problem

Participant
April 5, 2025

Thanks @cdglab  I've been having this same issue for some days, and have no luck solving it.
As well as @TVW_Michael i tried uninstalling and reinstalling both 25.2 and Beta.

@JohnColombo17100380  here im providing both logs from 25.2 and Beta
25.2 Log 
Beta Log 

Thanks in advance, hoping this issue will be resolved soon.

Participant
April 3, 2025

Thank you, cdglab, I am also having this issue. Both with the Beta and the 25.2. Uninstalling and installing an older version also does not remedy the situation. Thanks!