Fullscreen preview: just black

Hey Adobe Support team, 
I found a workaround for the problem - when Bridge is launched “as administrator”, the fullscreen preview works reliably all the time. 

Bridge should not need administrator privileges, though. Please fix that. 

(Just updated to 16.0.2, still the same problem)

Hey Adobe Support Team, 
I provided a detailed bug report, including a screenrecording of the problem. 
Now it's 8 months later and I haven't even gotten the simplest form of feedback. 
Can you please look into this? 

@nikunj.m Can I please get feedback? Is this a known problem, is there a bug ticket, will this be solved?

I now experience the exact same behaviour (fullscreen preview gradually begins to fail) on my second PC, a Surface Pro 11. 

Hmm, the bug is back, even with a disabled secondary GPU. So it must be something else. Resetting preferences does help for a while (1 hour of browsing several files), then the fullscreen preview begins to fail sometimes (ca. 30% fails, but it will work if pressing spacebar repeatedly), after another hour fullscreen preview fails completely (100%). 

I thought, maybe this has to do with a a cache running full or being on a corrupt disk - but there is enough space on the cache-disk, the disk is healthy and it even occurs when moving the cache-directory to another drive. 

So, back on square one 😕😕

Using muitlple GPUs is known to cause problems with Adobe software. You could turn off hardware acceleration in Preferences but the best bet is to disable the older GPU. There may not be another fix.

Bridge is not designed to utilise multiple GPUs hence this is not really a bug.

@Erik Bloodaxe Thank you for your suggestion. I tried disabling the 2080Ti and this actually helps making the fullscreen preview show something. Occasionally it still glitches out, but only in ~ 1% of cases. 

This is good as a workaround, but still a bug, as I need a dual GPU setup for my daily workflows. Can this please be filed as a bug? 

One thing I note in your system specification is that you have two GPUs.

Adobe Bridge and other Adobe applications do not take advantage of more than one GPU at a time, and multiple GPUs with conflicting drivers or configurations can cause issues. Applications perform best with a single, up-to-date GPU.

Try disabling one of them and see what effect that has. You can do that in device manager.

@Anshul_Saini, I made this proper bug report with a video showing the problem. Can I please get feedback? Is this a known problem, is there a bug ticket, will this be solved? Something?