Fullscreen preview: just black

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Issue: Fullscreen preview is just black

Bridge Version: 15.0.3.525
Operating System: Windows 11, 24H2

Steps to reproduce:

Nvidia 2080ti + Nvidia 4090 for rendering
4K LG Screen SSCR2
Nvidia Studio driver 572.83
Choose any image, press Spacebar: The Fullscreen Preview is just black (Also presentation and the comparison tool)

Actual result: Black screen

Expected result: Fullscreen preview of selected image

Here is a screenrecording:
https://youtu.be/HbMRHF0DKis

Preview or Output

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Erik Bloodaxe

Legend

One thing I note in your system specification is that you have two GPUs.

Adobe Bridge and other Adobe applications do not take advantage of more than one GPU at a time, and multiple GPUs with conflicting drivers or configurations can cause issues. Applications perform best with a single, up-to-date GPU.

Try disabling one of them and see what effect that has. You can do that in device manager.

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pablo__0231Author

Known Participant

@Anshul_Saini, I made this proper bug report with a video showing the problem. Can I please get feedback? Is this a known problem, is there a bug ticket, will this be solved? Something?

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pablo__0231Author

Known Participant

Bridge Version16.0.0.63, Problem still not fixed.

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pablo__0231Author

Known Participant

Mid July - still the same problem.

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