Bug Reports

No text available

its new software for me, please put subtitles in Italian and other languages for the tutorial about adobe world

it is not showing on the camera panel and mouth tracking without microphone is bad I open my mouth its still closed in Animator

As the image shows, camera and microphone view looks skewed. Dont even know how to troubleshoot this.

Good thing this was a free trial cause I knew it was garbage in 5 minutes.My webcam works with all other adobe products, works with zoom, works with google meet - in fact this is the first software I have found that it doesn't work with... yet the app has no problem turning the cam on. Just a blank camera with a cross through it appears in settings.Tried looking up the issue and the number one recommendation is "get a different (usb) webcam" as if I am going out to purchase a webcam just because adobe doesn't know how to properly make integrated camera work on one of its apps.

so im trying to use OBS Virtual camera but character Animator not detecting it Please Help/fix asap other apps like zoom im able to use OBS Virtual camera but only in character Animator not showing OBS Virtual camera option Im very i'm very disappointed to see only 3 options in preferences i want to change GPU to CPU because when i start web cam my GPU usege go to 100% and character Animator starts doing break danceWindows 11 Pro for Workstations, intel 11th gen i5 11600K, 32gb ram, gt730 graphic card, This below when i pressed bug report CA gave copy system info option that im pasting downSteps to reproduce:    1. ... Result: ...Expected: ... System info    Application: Character Animator v23.1.0.79    OS: Windows v10.0.22623, RAM: 31.80 GB GB, CPUs (logical): 12

Escalating vector artwork issues to support bares no fruit. They actually told me its a work flow issue! Freaking Vector artwork, Adobe's own technology does not even work with Character Animator. Himanshu wasted an hour of my time and has the audacity to tell me its a work flow issue! I hate dealing with Adobe support, it's terrible.

Latency issues. I have 65 gb of RAM and 2 CPU's - Shouldn't have Latency Issues

Every time i open a file on this app, it keeps saying "Error reading past end of file." This also happens every time I click anything else besides the home button.

When I Switched PC's and Switched my Ip's I was able to register charecter animator for a second trial when I already used my trial before.

Currently, the option to Compute Head Movement from Speech produces unsatisfactory results. The head movement is erratic and independent parts of the face shift too far from their positions. This problem exists regardless of which puppet is used.

I have issue in my character animator, I am using surface book 3 as my production device. But when I installed character animator, It says :"Surface Camera Rear (not fully supported)""Surface Camera Front (not fully supported)"

Over time, it appears that fps drops lower and lower with use of replays. I have puppets with several triggered replays. With each triggered replay the fps gets lower and lower. This happens regardless of whether or not I am streaming using OBS or whether I am just working in Character Animator alone. Eventually the fps gets down to close to single digits and the only way to remedy the situation is to exit and restart Character Animator. I have monitored CPU and RAM usage and those numbers are no where close to being suspected of being the cause. A few searches in the forums suggested a few others have discovered this issue as well, but as of yet have not found the cause or a solution.

Hello, I worked on a project on Character Animator.I wanted to secure my working hours using google drive. Everything was going very well during his last weeks. But in the morning I open Character Animator and I get a message: "Cannot open project << F: //ANIMA/.../Ch Data / repo.noindex / >> If it is on a server, copy it to a local disk and open it from from this location. " I have weeks of work on this project. Please do you have a solution for me? I beg you!

Hello Adobe Community!In Adobe Charcter Animator, the puppet keeps moving it's mouth even though my lips are not moving at all. I tried to choose several other default puppets and the result was the same. Lip Sync Viseme Detection is at default. All the other settings are pretty much default. I attach a video of the problem. Please help me solve this problem. Thank you

Hi I've set up my puppet with midi triggers and i'm not sure why but in the Mouth group (on both of my puppets) when I select a midi key for 1 of the swap sets it sets it for all of the layers within. Is this a known issue and is there a way round it? Thanks

I get an error message: Could connect, please verify that Character animator is installed. (86::1). While the Ch is actually installed and running. Any solution to this error? Thanks