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SterlingGryph
Participant
March 12, 2026

Can't export Textures in Substance Painter 12.0

  • March 12, 2026
  • 14 replies
  • 1430 views

I recently updated to Substance painter 12.0 today, updating one of my projects I was working on.
I then go to export the textures to files, same as I’ve done for years on previous versions and..it does nothing. Just sits there, no files generated, just stuck on computing textures results.

Have tried reinstalling, no change. Was working fine on the last version.

    14 replies

    MikePCrate
    Participant
    March 25, 2026

    I’m having this same issue. Very time sensitive project. Reverting back isn’t helping because my project file was created in this latest version

    Giuliano Buffi
    Known Participant
    March 20, 2026

    its completely broken….lsot hours of work and cant export anything to stager, happen each time with each file since 12.0 version

     

    Cyril Dellenbach
    Community Manager
    Community Manager
    March 17, 2026

    I’ve already mentioned it, but my answer is not that visible, burried in a thread of a thread. Just so you know, the hotfix is scheduled for this Wednesday (18th of March) 11 am CET. 

    Cyril Dellenbach (Micro) | QA Support Artist | Adobe
    Xoaria
    Participant
    March 19, 2026

    Has this fix been released yet? It’s wed the 18th, and it still isn’t working for me.

    Cyril Dellenbach
    Community Manager
    Community Manager
    March 23, 2026

    The update has been released at the mentioned date. You can now properly export your textures without issues

    Cyril Dellenbach (Micro) | QA Support Artist | Adobe
    Chesder
    Participant
    March 17, 2026

    Yeah its completely broken ;-;

    I’d hope they fix this pretty quick considering… without this the program is useless ;\

    scale1portal
    Participant
    March 17, 2026

    Same here ! 

    We have a project blocked as files has been updated and can’t be use now… We can revert but lost two days of work!

    One week to fix? Really??? 

    Participating Frequently
    March 17, 2026

    I think what’s really staggering is that they published that version with such an obvious and catastrophic bug. At the very least we deserve precise ETAs. 

    IshRawr
    Participant
    March 17, 2026

    Cancelled my subscription till this bugs fixed, i can’t really just wait around for a week to have it fixed when its so expensive each month..

    can someone else lmk when the bugs fixed? tysm

    VitoFox
    Participant
    March 17, 2026

    Absolutely Outrageous. I’m spending so much money on this product to straight up break. Please fix this.

    Participating Frequently
    March 16, 2026

    Waiting on that fix. Last time I’m updating to the latest version mid production. 😫

    gardyboy
    Participant
    March 17, 2026

    dont forget to turn auto update off! That got me this time

    Participating Frequently
    March 16, 2026

    Desperately need that bug fix.

    Hannah.tobin.cg
    Participant
    March 14, 2026

    Oh I’m always glad when i’m not the only one! I can handle waiting for a bug fix 🤞