Skip to main content
M
MichaelBee
Participant
March 24, 2023

Quick actions tab not appearing in Creative Cloud app

  • March 24, 2023
  • 14 replies
  • 1156 views

I cannot get the new quick actions tab to appear on my Creative Cloud app. I have made sure I have the latest version and also tried reinstalling from scratch to no avail. I have also tried going to "What's new..." and clicking the "Try it now" button. I get a red pop-up that says "Something went wrong."

 

I have a MacBook Pro 16-inch 2021, with an M1 chip. I am running Ventura 13.2.1. The feature is working for my co-workers, and I'm pretty mystified. Thanks for any suggestions.

    14 replies

    Kalvyn Rasquinha
    Community Manager
    Kalvyn RasquinhaCommunity Manager
    Community Manager
    October 31, 2023

    Hi @MichaelBee , @Michael29118578m5oz , @Thomas29593925m7gs - we've enabled the Quick Actions tab for everyone so you should be seeing it now. Let us know what you think of it.

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      April 26, 2023

      @Thomas29593925m7gs 

       

      given the info in the thread, why do you expect to see a quick actions tab?

      T
      Thomas29593925m7gs
      Participant
      April 26, 2023

      So where is the quick actions menu still missing from mine as well and can see it appear after updating photoshop on other devices. 

      Kalvyn Rasquinha
      Community Manager
      Kalvyn RasquinhaCommunity Manager
      Community Manager
      March 29, 2023

      Hi @MichaelBee and @Michael29118578m5oz. Apologies for the confusion. We're running a test with this new feature which is why the tab is not visible for you.

      M
      Michael29118578m5oz
      Participant
      March 29, 2023

      Seeing the same issue, the "Quick actions" tab in Creative Cloud Desktop is not there.

       

       

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      March 24, 2023

      i'm on windows and i see what you see. 

      M
      MichaelBeeAuthor
      Participant
      March 24, 2023

      All I can figure is it's related to the M1 chip? (My coworkers do not have M1s.)

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      March 24, 2023

      that's what i see on windows 10 with the same cc app version.

      M
      MichaelBeeAuthor
      Participant
      March 24, 2023

      Here you go.

      Tarun Saini
      Community Manager
      Tarun SainiCommunity Manager
      Community Manager
      March 24, 2023

      Thanks for sharing the Adobe ID. Could you also please share the screenshot of what you see in the app?

      Show more replies
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices