Bug Reports

When attempting to apply a crop to images using copy/paste an error dialogue is presented which isn't very clear or helpful containing the phrase: "An internal error has occurred: ?:0: attempt to perform arithmetic on a nil value" A more useful error message could instead be presented so that (such as in my case) the user is aware that they are attempting to apply a crop to a video file (which isn't possible in Lightroom) and therefore the entire operation will fail until the video file is removed from the selection. In addition to this when I was attempting to troubleshoot the problem the video file in question did not appear as a video file (when using a filter to view just video files in the selection - no video files were found - instead only an 'unknown' file which caused the problem). A video showing me recreate the issue before I discovered the solution is here: https://www.youtube.com/watch?v=M1sprA... A thread around this issue has been posted here: http://www.lightroomforums.

I asked this question 2 weeks ago but got no response so I am asking it again here. Suddenly on two of my pcs, one of which is a completely clean installation, when I click on Lightroom online within the help menu, Lightroom crashes and closes. This cannot be a one off because it started on both pcs at the same time. Has anyone else experinced this problem and what is the solution? Within photoshop, Photoshop online does not cause this problem

Lightroom: When I resize my right panel, the controls get screwed up in Develop. Where I click no longer lines up with what moves in the sliders. It has become out of alignment.

Lightroom mobile for android does not allow filtering by 0 stars. If I view a collection and set the filter options to '=' with no stars selected, it shows photos with any number of stars. It should set the filter to photos with 0 stars, as done in the desktop versions of lightroom. Setting the filter to 1 or more stars works as expected, but not 0 stars. sample screenshot:

Aperture information is different between desktop Lightroom CC 2015 (Windows 7) and the Android mobile app (Samsung S6). I've noticed this on a few photos and a few lenses. For example, when I look at some photos that I shot at f2.8 with a Canon 70-200 f2.8 IS II, on the desktop version of Lightroom the information is correct, but on the Android version the information says f3.0. Similarly, when shooting at f5.6 with a Canon 10-22mm, the desktop version shows f5.6, but the Android version shows f5.0.

I’ve just discovered a bug in the Develop Module in LR6.2 perpetual version. I have Photoshop CS6 perpetual updated as far as it will go (to ACR 9.1), Mac. I’ve not been affected by the changes to Import in LR6.2 which are causing many people so much stress, as I always copy files from the card to the computer drive before importing and do all my in initial file organisation outside of LR and apply all metadata after import. I set my default develop parameters by hitting alt-Reset in the Develop Module and I have these set in LR prefs as “specific to camera serial number”. My default setting are actually very close to the LR defaults except I tend to add a little Vibrance, turn off sharpening and I always have “Remove Chromatic Aberration” checked. However, since updating to 6.2, newly imported files do not have the CA tick box checked although all other settings that I have tried appears to be as they should be. Strangely, when I then hit the Reset button (which restores the Develop d

Mac OSX 10.11.1 Lightroom CC 2015.2.1 Whenever I develop a photo and use 'Manual' under lens corrections I get the following three messages recorded in the system logs: Adobe Lightroom[]: maybeAssignDesiredL had an unhandled key: slider_text_labels Adobe Lightroom[]: maybeAssignDesiredL had an unhandled key: slider_row_unit Adobe Lightroom[]: maybeAssignDesiredL had an unhandled key: slider_row_edit

I'm not sure if this is a Lightroom problem or an f.lux problem, so I'm posting in both places. F.lux is software that automatically cuts out blue light at night so your screen doesn't disturb your sleep cycles as much, but you can set it to shut of for particular software. Here's the bug report I posted at f.lux forums: https://justgetflux.com/forum/topic/1... I installed f.lux a week ago on a 2012 MacBook Pro Retina running OS X 10.11 El Capitan. When Lightroom was in the background, it would become unresponsive (beachball only, OS X reported it as not responding). I uninstalled f.lux and the problem stopped. I had disabled f.lux for Lightroom (latest CC release, mostly the same as 6.3) so I could get accurate colors for photo editing, which may or may not have been related to the problem. I forgot to check if reversing f.lux's Lightroom exception prevented LR from hanging before I uninstalled.

Lightroom 2015.4 now supports tethering for the Nikon D5500. My Nikon D5500 is not recognised when trying to tether !!! I received an email from Nikon today announcing a firmware update for my D5500, which i did. I’m not sure if the firmware update is preventing the camera from connecting.

I generated smart preview for a entire collection and I can see the "smart preview" and "original picture" below the histogram for all pictures. However it happened several times that when I remove the external disk on which raw files are stored, the smart preview disappear for the picture currently in development. I can check now that I have 16 pictures with smart previews missing, these are exactly the picture I modified in the development module. Is this a known bug ?

LR 6.4 Windows 7 64bit 24Gb mem no internet connection. All cloud usage disabled, all syncing etc turned off in LR and Creative cloud. Creative cloud itself is suppressed as too intrusive, too many sub tasks I have no use for. LR set with blank grid view and totally idle. Monitoring Task Manager LR is creating a Thread every 8 seconds with 100k mem working set used up. These threads persist. Left running over lunch had reached 530 threads and mem usage up by over 100Mb. If connect to internet thread count stabilises but existing threads do not die. Appears a background thread is created to access the internet which does not abort on failing to connect. Totally unacceptable behaviour, when idle LR should be doing nothing whatsoever and certainly should not be constantly accessing the internet. Certainly expect to be able to use LR with no internet connection.

After updating to Lightroom CC 2015.5.1 (win7, german) I can no longer use the keyboard shortcut shift+d to deselect the current photo. Using the menu still works. Any ideas? Please fix if this is a general bug.

1. Set some Transform slider, e.g. X offset +102. Turn off Transforms using the off button on the section header3. Draw something using adjustment brushExpected:Photo is no longer transformed, the brush should draw under cursorWhat actually happens:Photo is no longer transformed, but the reverse transform is still applied to draw events, so it is impossible to make any painting on the photo.

LrApplicationView.showView('reference') triggers an error that lists the accepted views--while the other develop-specific views are listed, reference is not.

In LR 2015.7 the "X" key is assigned to two functions in the library module: Reject photo (Foto/Ange flagga/Avvisad) Show info (Visa/Format för stödrastervisning/Visa information) Now, this is a total screw-up since the X (=Reject) function is SUPERIMPORTANT to every workflow. Unfortunately, when you press X the other function has priority. Luckily, Shift-X still works to reject a photo and jump to next.My guess is that this is only in the Swedish version (any maybe some other obscure languages) or you'd have a huge mob right outside 345 Park Avenue in San Jose.Come on Adobe! Just have an intern check the keyboard shortcuts before you release! Or even better, give us shortcut customization. Arrrgh... 😞

The context menu for a filmstrip thumbnail in Develop sometimes shows Metadata > Save Metadata To File rather than Save Metadata To Files when multiple photos are selected.To reproduce:1. In Develop, select multiple photos in the filmstrip.2. Right-click one of the selected photos and roll the mouse over Metadata.  Observe that Save Metadata To Files is shown.3. While the context menu is still showing, move the mouse over another selected photo.4. Right-click that photo and roll the mouse over Metadata. Observe that Save Metadata To File is shown, not Files. 5. Hit escape to close the context menu.6. Right-click the same photo as in step 4, and observe that Save Metadata To Files is now shown.See this screen recording: https://dl.dropboxusercontent.com/u/21811200/filmstrip-save-metadata-bug.2017.03.03.movSee this thread for the original report: https://forums.adobe.com/thread/2285258CC 2015.8, OS X 10.12.3

Lightroom Alpha Channel Rendering Issue With PNG File Format

hithere is a bug lightroom 6.8cc & 6.9cc in the slideshow moduleit doesn't keep the slideshow ,quality settingsi tried to create a preset with all settings and set it as defaultin short i start lightroom 6.8 and i have tried with 6.9 , change the slideshow quality to draft or highwhen i close lightroom v6.8cc and 6.9cc ,and I restard lightroom the preferences are restored to standardi tried to ask to the forum but nobody answered https://forums.adobe.com/thread/2288964 windows 10 pro 64bit , lightroom cc last update 2015.9 or 6.9cc (but the issue was present in 6.8 too)can somebody confirm it ? or is my system the problem?thanksbest regards

You can't use the smart collection Recently Modified to find photos whose rating, flag, caption, or title was changed in LR Mobile / Web.Specifically, when you change the rating, flag, caption, or title of a photo in LR Mobile / Web, the edit date in the desktop catalog doesn't change, and the smart collection Recently Modified (Edit Date is in the last 2 days) won't contain the modified photo.  But if you change the rating, flag, caption, or title in LR Desktop, or if you change develop settings in LR Mobile / Web, the edit date in the catalog does get updated, and the smart collection Recently Modified will contain the photo.To reproduce:1. In LR Desktop, sync a photo that hasn't been changed in several days with LR Web.2. Use the showdates script to examine the photo's edit date.3. In LR Web, change the rating of the photo and wait until it syncs to the desktop.4. In LR Desktop, notice that the photo hasn't appeared in the Recently Modified smart collection.  Note that "sh

I am experiencing a problem with the Map Module becoming non-functional. This issue is new with version 6.8.Reproduction steps are:1. Switch to Map module. Notice that everything works as usual - Selecting photos with GPS jumps to that location on the map. Dragging photos onto the map sets GPS coords. Right-clicking on map shows "Add GPS coordinates to Selected Photos" option.2. Click the Google logo in the bottom-left of the map. This used to open the current Google Maps view in the default browser. Now it opens the view in its own window.3. Notice that the map module no longer works as usual. Selecting photos does not cause the map to jump to their location. Dragging photos onto the map has no effect. There is no right-click menu. Changing to a different module and back does not help. Lightroom must be closed and re-opened to restore functionality.I wonder if anyone else is experiencing the same issue.As a side note, I much preferred it when Google Maps opened in the default browser,

This has happened a few times in a past, then went away in subsequent releases, now in last two Lightroom CC releases happened again.Basically I am sorting out my photos by capture time (older to more recent) - that works fine by itself. I also do a lot of file selection and panoramic stitching in Lightroom directly, which ends up creating panoramic raw files alongside the raw files. The created panorama raw files take the capture time from the last photo used and, when added to Lightroom, used to go after the last photo used for panoramic stitching. Not anymore - since last two Lightroom CC updates they annoyingly get inserted before the last photo in panoramic sequence which is quite annoying really especially when you order file groups by panoramic sequences. This makes it quite difficult to deal when processing the shoots with quite a few panoramic sequences.I am guessing it has something to do with secondary ordering when the timestamps of the capture are the same - that secondary

After the last update, when I click on the image to zoom in, it sometimes zooms out a little, then partially zooms in, finally zooming fully. It is slow, intermittent, and infuriating.What have Adobe done with this, as it was fine before?

I now get a warning about  zipping backup catalog files larger than 4GB Even though the catalog file is only 1.6GB.   I'm running MacOS 10.12.1

Hello,Since the upgrade to Lightroom CC 2015.8, I get an error with the backup of the catalog in Win10. Lightroom asks me to select another folder or even another drive. I’ve tried both, without success.When will a correction come out?I am unable to make backups of my catalogs.

The Delete key will sometimes delete a face region from a previously viewed photo, that is not currently selectedWhile working through recently added photos, if you tag a face on a photo, then move on to the next photo, and try to delete that photo, Lightroom will instead appear to do nothing but actually delete the face tag that you added to the previously viewed photo.Specifically, the steps to reproduce this are:View a single photo in the Library (Loupe view)Add a face region to the current photoGo to the next photo which does not have any face regions (Ctrl+Right)Attempt to delete that photo by pressing the Delete keyNothing appears to happen - the Confirm message doesn't appear and the photo isn't deletedHowever, if you go back to the previous photo with Ctrl+Left, you'll see that the face region that you just added has been deleted.  Lightroom shouldn't do that to a photo that is not visible or selected.(I'm using Lightroom CC 2015.7 on Windows 10)