P: Assisted Culling popup locks application

Moderators, ​@Rikk Flohr_Photography, please merge with the existing post:

P: Assisted Culling popup locks application | Adobe DME

Moderators, ​@Rikk Flohr_Photography, please merge with the existing post:

P: Assisted Culling popup locks application | Adobe DME

Please do the LR menu command Help > System Info, click the Copy button in the upper right corner, and paste into your reply here, so we can see exactly which versions of hardware and software LR thinks you're running and important LR options that are set.

If you don’t do it, try to reset the preferences of Lightroom Classic:  How to reset Lightroom Classic preferences (adobe.com)

It's recommended to backup your preferences before you reset the preferences to the default settings: https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

If this doesn't help, check if your system is up-to-date. Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver? Please make also sure that you have installed the Studio version and not the Game Ready version of your NVidia driver.

If this already doesn’t help I would try to reinstall Lightroom.

Moderators, ​@Rikk Flohr_Photography, please merge with the existing post:

It’s presumably the same problem.

​@howardc41561686  Simply writing "I have the same problem" isn't very helpful.

As I wrote in my former answer in this thread I ask for more and detailed informations.

Do you get an error message or an crash report? If yes, please post the message word-by-word or send the crash report to Adobe.

Which steps you’ve done to solve the issue? 

Please provide a copy of your 'System Info'. This can be get from the Lightroom menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

First try to reset the preferences of Lightroom Classic:  How to reset Lightroom Classic preferences (adobe.com)

It's recommended to backup your preferences before you reset the preferences to the default settings: https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

.

​@Eager_ease5E0A wrote: ...and less than a minute into the process it crashes LRC

Do you get an error message? If yes, please post the message word-by-word.

​@Eager_ease5E0A wrote: ...I have uninstalled and re-installed LRC,

Do you’ve done a clean reinstallation by using the Adobe Cleaner Tool?

Unfortunately you haven't given us any information about your system. Therefore, all proposed solutions are a little bit like a look into the crystal ball

Please provide a copy of your 'System Info'. This can be get from the Lightroom menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

​@Eager_ease5E0A wrote: For this to happen in the middle of the busy season is unforgiveable. Adobe should be working around the clock to fix this issue, but I’m seeing nothing, not even a message to say they are working on it. Fuming doesn't cover how I'm feeling right now.

I’m understand that you’re angry. But I’ve never heard and read about such an issue. It isn’t sure that’s a bug, it can also be an issue with the local configuration or compatibility issues or whatever.

As I mentioned above we need more infos about your system.

I would like to point out that I have the latest version installed and this issue has not been resolved. The only difference is that instead of freezing lightroom and then closing it after 10 minutes, it just shuts it down completely after less than a minute...still not culling. Middle of the busy season, this needs to be priority 1.

When opening LRC, I enter Library, select the folder where my photos are and click assisted cull from the bar at the top. It starts the cull, and less than a minute into the process it crashes LRC. I have tried to import and then cull, same thing happens. I have reset all preferences, it changes nothing. I have uninstalled and re-installed LRC, no difference.

For this to happen in the middle of the busy season is unforgiveable. Adobe should be working around the clock to fix this issue, but I’m seeing nothing, not even a message to say they are working on it. Fuming doesn't cover how I'm feeling right now.