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Job56
Known Participant
October 10, 2023

P: Compare View on 2nd Monitor shows no image on Zoom.

  • October 10, 2023
  • 130 replies
  • 26143 views

After LR Classic 13.0 and update 13.0.1 Lightroom is behaving weird on my second monitor.
Before I could use the compare mode on the second monitor when in the develop module on the first without any issues.
Could zoom in and out on the comparisons.
After the update this behaves odd.

Sometimes it will zoom in and out as before but most of the time it doesn't and one of the selected pics for comparison won't even show (just black) or sometimes even zooms in at a different percentage compared to the other. This only occurs when in the Develop module.


Switching from Compare to Loupe on the second monitor sometimes won't work either - display goes black.

When I switch to the Library module on the first screen there's no issue.

 

I've got a very robust Windows system with 32 GB of RAM and a NVIDIA GeForce RTX 3060 Ti 8GB of RAM which before (v 12.5) just did the job without any trouble.

Seems like Adobe rushed to do this update but forgot to test it thouroughly.

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    130 replies

    Show previous replies
    D
    duriv73
    Participating Frequently
    December 10, 2023
    I confirm your message:

    I deactivated the use of the GPU in Lightroom Preferences, and
    everything is back to normal in terms of display.

    THANKS. This "saves my life", while we wait for Adobe to look into it,
    OR AT LEAST SAY IT CARE.
      A
      Alexosterrieth
      Participant
      December 9, 2023

      I'm having the same issue. It only occurs when I've got GPU accelleration, which I need because otherwise my laptop doesn't perform well enough to run LRC...

        T
        TAphoto59
        Participant
        December 9, 2023

        When in develop my second monitor loupe view doesn't zoom normally.

        I get a black screen or zooms to a part of the image and the rest of the screen is black. 

        This only happens in develop, Library view is ok. 

        Happens with  all file types, nef, jpeg, psd.

        Started with Lightroom classic 13, I've been hoping for a bug fix but nothing in last update.

         

        Lightroom 13.0.2

        Windows 11 pro 22H2

        Intel i7 -8700

        Nvidia GeForce GTX 1660

        96GB Ram

        Please see attached video.

        Regards 

        Tony Aitken

         

          Per Berntsen
          Community Expert
          Per BerntsenCommunity Expert
          Community Expert
          December 9, 2023

          It's a known issue. See

          https://community.adobe.com/t5/lightroom-classic-bugs/p-compare-view-on-2nd-monitor-shows-no-image-on-zoom/idi-p/14155322

            NYNC
            NYNC
            Known Participant
            December 7, 2023

            Alas, 13.02 isn't halfway there. Adobe admits that 13.02 did not address this bug. Turning off GPU acceleration in 13.01 also restored normal behavior to the 2nd monitor in Develop mode at the price of slower performance. The problem remains that Adobe issued an update (LR Classic 13) without testing to see if it worked properly with the NVIDIA graphics cards that most of us use.

              G
              georges13174760
              Participating Frequently
              December 7, 2023

              I have updated to LR13.0.2 and now the second screen zooms properly in Develop IF AND ONLY IF I turn off my RTX3060 GPU. You are half way there.

                PosadaPhotography
                PosadaPhotography
                Inspiring
                December 6, 2023

                My second monitor is also acting wonky. Latest version of LR. Nvidia RTX4000 Win10.

                  S
                  StanG34074576
                  Participant
                  December 5, 2023

                  Second monitor preview mode, using Loupe.

                  Zoom to max 66% works, 100% does not work, shows all black image.

                    S
                    StanG34074576
                    Participant
                    December 5, 2023

                    Same problem.

                    Not fixed with LRC 13.0.2

                     

                    Nvidia RTX4070

                      E
                      emmanueln61438133
                      Participant
                      December 5, 2023

                      If GPU accelaration switched then the image long time to appear sharp on zoom in view

                        VisualDigits
                        VisualDigits
                        Inspiring
                        December 3, 2023

                        So after a long wait for a newer version after 13.0.1 I tried out 13.0.02 today but no luck still.

                        Partial blackout when zoomin g on seconde screen and grid view very unresponsive when changing flags or color labels. Creating panoramas is also incredibly slow. Sorry to say that but version 13 seems to be not to be production ready. So pros using this for business: Stay away from this until those issues are fixed for sure!

                         

                        !! Ah yeah - do not forget to make a backup of your catalog as it will be converted when switching to from Version 12.x.x !!

                         

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