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Stephen Newport
Known Participant
Dec 22, 2018 2:03 PM UTC
Released

P: Crash switching between programs

All of my regularly used Adobe products are crashing very frequently.
Photoshop & Acrobat the most, multiple times a day
Lightroom occasionally

All up to date on OS and Adobe CC. Multiple restarts. Frequently, but not always, happens when switching from one adobe product to another. No other software on my computer is acting this way

This is very aggravating

__
Mojave 10.14 (18A391)
MacBook Pro (15-inch, 2016)
2.9 GHz Intel Core i7
16 GB 2133 MHz LPDDR3
Radeon Pro 460 4096 MB

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    35 replies

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    seanvantonder
    seanvantonder
    Participating Frequently
    Nov 7, 2019 6:40 AM UTC
    I am running win 10 pro, I7 9700 CPU, 16GB ram , GTX1650 graphics card
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    seanvantonder
    seanvantonder
    Participating Frequently
    Nov 7, 2019 6:38 AM UTC
    Yes I am. I have to end photoshop in the task panel. Not giving me an option to submit crash reports. 
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    J453
    Legend
    Nov 6, 2019 10:59 PM UTC
    Are you seeing a crash in Photoshop 21.0? I'm not seeing any crash reports associated with your email address. Ifyou haven't done so already, please submit all Crash Reports along with youremail address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html
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    seanvantonder
    seanvantonder
    Participating Frequently
    Nov 6, 2019 8:31 PM UTC
    Mine is crashing with the new update

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    FeedbackCommunityMember
    Inspiring
    Sep 1, 2019 2:31 PM UTC
    My photoshop is crashing every time I use it as well. Seems to be only happening since the new updates. Completely unusable.

    I'm on Win10 with 16gb ram.
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    FeedbackCommunityMember
    Inspiring
    Jun 3, 2019 8:13 PM UTC
    I get the same issue as well.  I need Photoshop for my design work and it is becoming impossible to use it.  I am extremely frustrated.  

    I am also using Win 10 with 16MB DDR4 Ram. 

    I am open to any advice or options people can recommend 
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    FeedbackCommunityMember
    Inspiring
    Jun 3, 2019 8:09 PM UTC
    me too
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    FeedbackCommunityMember
    Inspiring
    Jun 3, 2019 7:59 PM UTC
    same here
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    FeedbackCommunityMember
    Inspiring
    May 23, 2019 5:25 PM UTC
    I have Photoshop 20.0.4.  It crashes every time I use it!  I get a notice:  COULD NOT BUILD A PREVIEW DUE TO A PROGRAM ERROR.
    I am on Photoshop CC 8 hours every day as I am a designer.  This is very frustrating!

    I use Windows 10, with 16GB Ram.

    Any advice?

    Deb
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    FeedbackCommunityMember
    Inspiring
    May 23, 2019 12:25 PM UTC
    same here
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