Inspiring

P: Email not working-External error has occurred: ?:0 Attempt to index field 'font'( a nil value )

Forum|Forum|5 years ago
October 25, 2020
166 replies
5372 views

Ever since the V10 update my email out of LR Classic has quit working, but instead returns the above error message. I have reset the preferences, deleted and readded my email client to no avail. Still does not work and from the forum, it looks like there are lots of nil value errors happening.

System specs:

OS Name Microsoft Windows 10 Home
Version 10.0.19041 Build 19041
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name JOESALIENPC
System Manufacturer Alienware
System Model Alienware Aurora R7
System Type x64-based PC
System SKU 0858
Processor Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz, 3192 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date Alienware 1.0.22, 6/9/2020
SMBIOS Version 3.1
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Alienware
BaseBoard Product 0VDT73
BaseBoard Version A00
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.488"
User Name JOESALIENPC\Jhud2
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 32.0 GB
Total Physical Memory 31.8 GB
Available Physical Memory 21.4 GB
Total Virtual Memory 40.9 GB
Available Virtual Memory 25.4 GB
Page File Space 9.12 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

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J

jjaylad

Known Participant

I spend far more time working around LR & PS issues than I do on constructive workfkow. I think they must have lost programmers who developed features we love and their replacements are still learning the ropes.

I hope they eventually get it.

C

cfuerst46

Participating Frequently

an identical problem. but FTP-server export also not ok!!!!

Rextilleon

Inspiring

Wow---if this thing isn't fixed soon--I'm out of the entire Adobe universe. Really this is nuts.

J

jjaylad

Known Participant

Adobe has known about this for months. It hasn't been resolved in the past two releases, including with 10.0. I've virtually given up on this Lightroom feature and various Photoshop features that haven't worked for years.

Adobe's Tech supports folks work like rented mules to try and help but they can't resolve programming issues.