Skip to main content
Inspiring
Oct 25, 2020 3:16 PM UTC
Released

P: Email not working-External error has occurred: ?:0 Attempt to index field 'font'( a nil value )

Ever since the V10 update my email out of LR Classic has quit working, but instead returns the above error message.  I have reset the preferences, deleted and readded my email client to no avail.  Still does not work and from the forum, it looks like there are lots of nil value errors happening.

System specs:

OS Name Microsoft Windows 10 Home
Version 10.0.19041 Build 19041
Other OS Description  Not Available
OS Manufacturer Microsoft Corporation
System Name JOESALIENPC
System Manufacturer Alienware
System Model Alienware Aurora R7
System Type x64-based PC
System SKU 0858
Processor Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz, 3192 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date Alienware 1.0.22, 6/9/2020
SMBIOS Version 3.1
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Alienware
BaseBoard Product 0VDT73
BaseBoard Version A00
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.488"
User Name JOESALIENPC\Jhud2
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 32.0 GB
Total Physical Memory 31.8 GB
Available Physical Memory 21.4 GB
Total Virtual Memory 40.9 GB
Available Virtual Memory 25.4 GB
Page File Space 9.12 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

This topic is closed to new replies. Start a new post to keep the conversation going.

166 replies

Rextilleon
Inspiring
Nov 16, 2020 12:01 AM UTC

Okay--let's be honest--this issue is MAJOR--the fact that its been close to three weeks since the release.  This is not exactly a company that is on top of their business!

Translate
Participating Frequently
Nov 15, 2020 11:59 PM UTC

There is a plugin I use called MapiMailer. I'm not sure if it's still around or supported but it still works great for me. It might give you some temporary relief.

Translate
Inspiring
Nov 15, 2020 11:27 PM UTC

I am a Realtor and use this a lot is there a fix I can do 

Translate
Inspiring
Nov 15, 2020 11:22 PM UTC

@Rikk Is there a timeline for a fix

Translate
Participating Frequently
Nov 14, 2020 10:10 PM UTC

Have the same problem; Adobe can't fix it on a short term (it seems) I also hardly see any reply's or remarks. What I do is to export the photo to my desktop and then send it as an attachment by email. Worthless. Maybe we should complain at the Adobe FB account

Translate
Known Participant
Nov 14, 2020 6:51 PM UTC

update is important to me.......want to use Gmail within LR ...AND  Google contacts....thanks

Translate
Participant
Nov 11, 2020 3:18 PM UTC

Having the same problem as are a number of my colleagues in Europe

Translate
Participating Frequently
Nov 11, 2020 9:45 AM UTC

I have same issue as listed by Joe.

Translate
Participating Frequently
Nov 11, 2020 5:48 AM UTC

I absolutely agree, David. Beta testing failed for this function. Should have been found and fixed before official release. So, it seems that this function is not included in beta testing process or has been ignored intentionally.

Translate
Rextilleon
Inspiring
Nov 11, 2020 3:38 AM UTC

Seems to me it's more a function or the lack of a rigorous beta testing program.  I mean this stuff should be flagged  earlier. 

Translate