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Inspiring
Oct 25, 2020 3:16 PM UTC
Released

P: Email not working-External error has occurred: ?:0 Attempt to index field 'font'( a nil value )

Ever since the V10 update my email out of LR Classic has quit working, but instead returns the above error message.  I have reset the preferences, deleted and readded my email client to no avail.  Still does not work and from the forum, it looks like there are lots of nil value errors happening.

System specs:

OS Name Microsoft Windows 10 Home
Version 10.0.19041 Build 19041
Other OS Description  Not Available
OS Manufacturer Microsoft Corporation
System Name JOESALIENPC
System Manufacturer Alienware
System Model Alienware Aurora R7
System Type x64-based PC
System SKU 0858
Processor Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz, 3192 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date Alienware 1.0.22, 6/9/2020
SMBIOS Version 3.1
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Alienware
BaseBoard Product 0VDT73
BaseBoard Version A00
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.488"
User Name JOESALIENPC\Jhud2
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 32.0 GB
Total Physical Memory 31.8 GB
Available Physical Memory 21.4 GB
Total Virtual Memory 40.9 GB
Available Virtual Memory 25.4 GB
Page File Space 9.12 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

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166 replies

Participant
Dec 2, 2020 1:23 AM UTC

*josh lewis

were you able to keep using your current catalog?  My LR said my catalog was incompatible with older versions

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Rextilleon
Inspiring
Dec 2, 2020 1:14 AM UTC

Yup.  At this point thats the only fix---

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Inspiring
Dec 1, 2020 10:19 PM UTC

I was having the same problem with v10. I just went back a version and it worked perfectly.

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Inspiring
Dec 1, 2020 5:18 AM UTC

Same problem.  Very frustrating.

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Participating Frequently
Nov 30, 2020 2:41 PM UTC

So do I Debra! Let's hope before 2021!

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Known Participant
Nov 29, 2020 7:54 PM UTC

Thanks Jan.  Got it working out of PS - email wasn't extended. Sure hope that we can get the functionality back into LR some time soon though. 

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Participating Frequently
Nov 29, 2020 7:00 PM UTC

Debra, I sent the picture via email direct from Photoshop.

I can also export the picture to my desktop and then attach it to an outgoing email

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Known Participant
Nov 29, 2020 3:39 PM UTC

Tasson...you changed "sent from" - do you have two emails and used a second one?  

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Known Participant
Nov 29, 2020 3:36 PM UTC

Thanks Jan for the lead...were you able to send via email or just text...

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Participant
Nov 29, 2020 6:44 AM UTC

Any word on a a fix for this issue? My LRC just started doing this. I get this error. Oddly it seems like a few photos make it through and are uploaded, however my published set in LRC does not update and show these photos. Help please, its throwing my workflow off. Thank you kindly 

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