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FeedbackCommunityMember
Inspiring
May 15, 2019

P: Issues exporting photos to a Network Drive

  • May 15, 2019
  • 150 replies
  • 2981 views

Since I upgraded to V8.3 of Lightroom Classic I can no longer export my files to our Synology Network System, I get the following error message "The specified folder in not writable"

After contacting support they were not able to resolve my issue, they maintained that it is a network issue on my side. I could not find any answers here or anywhere on the internet and decided to report this issue.

Because I share my processed photos with the rest of the office, my only solution was to un-install V8.3 and go back to V8.2.1, by doing that it resolved my problem.

So yes Adobe you have network issues in V8.3 as version 8.2.1 works perfectly when saving files to a network drive.

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    150 replies

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    Victoria Bampton LR Queen
    Community Expert
    Victoria Bampton LR QueenCommunity Expert
    Community Expert
    May 17, 2019
    Steve, you're welcome to email it to me at mail AT lightroomqueen DOT com and I'll pass it on to Rikk.
    Victoria - The Lightroom Queen
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    May 17, 2019
    I installed LR 8.3 yesterday on my Windows 10 system (including yesterday's WIndows update 1803/17134.765) and everything works perfectly when I export to Desktop or Pictures (both reassigned to a non-system local HDD) and also to my QNAP NAS. I've tried many different export options but none will make it fail.
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    May 17, 2019
    Mine won't even export to my desktop 😕😕 
    C
    calyth
    Participating Frequently
    May 17, 2019

    Image is not available


    *facepalm*
    C
    calyth
    Participating Frequently
    May 17, 2019
    Please make sure the engineering team have an automated test to prevent this issue from creeping back in the future.

    Exporting to a network drive is such a common use case, I'm a little surprised that this isn't part of the standard release testing before the product ships.

    I simply went for the downgrade.
    O
    OldGuy51
    Participant
    May 17, 2019
    @Victoria Bampton
    I have a PDF of info from my Windows PC regarding the issue. What is the best way to get the document to Lightroom support?
    Using Lr Classic cc 8.3, I cannot export to a NAS drive but can export to my Google Drive. Also, I confirmed on my PC Lr 8.2.1 does not have the same issue, i.e. export to the NAS creates the exported image files.
    Note: Windows applied updates yesterday (15 May) and today (16 May) to my PC.
    M
    maryh19600613
    Inspiring
    May 16, 2019
    Some screen shots:


    Image is not available


    Image is not available


    hansbroeksteeg
    hansbroeksteeg
    Participant
    May 16, 2019
    Same problem here. after update to Lightroom Classic 8.3. on Windows 10 Pro with Synology NAS. I have two main shared folders on my NAS. Export two one of them work as before, where the other folder gives the 'not writable' issue. Definitely a Lightroom problem!
    A
    askoldk38466403
    Participating Frequently
    May 16, 2019
    I have the same problem with the plug-in for online galleries - TTG Publisher. OS Windows 10. The settings for the plug-in are below





    During export, I have the error messages:

    Two times this one



    And then this one




    3
    3badDogs
    Participating Frequently
    May 16, 2019
    What does "... reset to your default Picture folder..." mean?
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