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FeedbackCommunityMember
Inspiring
May 15, 2019 6:05 AM UTC
Released

P: Issues exporting photos to a Network Drive

Since I upgraded to V8.3 of Lightroom Classic I can no longer export my files to our Synology Network System, I get the following error message "The specified folder in not writable"

After contacting support they were not able to resolve my issue, they maintained that it is a network issue on my side. I could not find any answers here or anywhere on the internet and decided to report this issue.

Because I share my processed photos with the rest of the office, my only solution was to un-install V8.3 and go back to V8.2.1, by doing that it resolved my problem.

So yes Adobe you have network issues in V8.3 as version 8.2.1 works perfectly when saving files to a network drive.

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    150 replies

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    bobw1952
    Participating Frequently
    May 18, 2019 1:37 PM UTC
    Not experiencing this issue with my Synology NAS on a Mac.
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    Victoria Bampton LR Queen
    Community Expert
    Victoria Bampton LR QueenCommunity Expert
    Community Expert
    May 18, 2019 9:19 AM UTC
    Thanks Benton, I've forwarded it on.
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    Victoria - The Lightroom Queen
    FeedbackCommunityMemberAuthor
    Inspiring
    May 18, 2019 8:40 AM UTC
    same issue here! I can no longer export to my folder on the C drive and I have DEFINETLY not changed anything in the Windows system! It renders Lightroom USELESS!
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    Laura Shoe
    Laura Shoe
    Inspiring
    May 18, 2019 5:32 AM UTC
    @avpman, I don't have direct experience with resetting the default Pictures folder, but I found this article with instructions.
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    FeedbackCommunityMemberAuthor
    Inspiring
    May 18, 2019 4:46 AM UTC
    Same issue here. The suggestion of "choose folder later" worked for me
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    maryh19600613
    Inspiring
    May 18, 2019 12:06 AM UTC
    The only export option that does not work is the export to a specific folder option. All other options in the drop down menu work for me.

    I completed a preference reset as suggested and that did not correct the issue.
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    calyth
    Participating Frequently
    May 18, 2019 12:03 AM UTC
    @victoria Sent you an email. I triggered a coredump, basically a snapshot of the program state. It should be useful for the engineering team on trying to figure out the problem.
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    FrancoisCKX
    Participating Frequently
    May 17, 2019 7:25 PM UTC
    My result is nay.
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    GoldingD
    GoldingD
    Legend
    May 17, 2019 7:22 PM UTC
    Asked members yesterday about resetting preference file over at: https://forums.adobe.com/thread/26219..., re-asked today, bring this Adobe REP posting up. Have not gotten feedback att the a Forum discussion as to reset yay or nay.
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    GoldingD
    GoldingD
    Legend
    May 17, 2019 7:19 PM UTC
    Did you follow the directions for a reset? Or did you just enter Preferences, and changed options to defaults? Not the same.
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