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Participant
Sep 25, 2016 1:14 PM UTC
Released

P: Panels and filmstrip black when switching to Develop

Not sure if this is the right place for a bug report, if not could anyone direct me to the right place please.

Clicking develop module at top right from the Library module opens the photo with film strip and both side bars black empty spaces. Initial few times I had to quit and restart Lightroom but then discovered switching to grid view again and develop keyboard short cut, everything comes back.

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343 replies

Participant
Feb 23, 2017 11:06 PM UTC




I just finished exporting a library and clicked on the import button to import a bunch of images. That resulted in all controls disappearing - I can toggle between show and hide on all four directions, but just don't see any controls
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karengd444
Participating Frequently
Feb 23, 2017 5:28 PM UTC
yes, Thanks Russell for posting this temporary solution!  It worked! for me on first attempt.  Haven't had to restart LR, it's been 1/2 hour since I did the work around trick and I'm still editing, bouncing between modules even.  Very grateful for this!
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Known Participant
Feb 23, 2017 4:47 PM UTC
Thanks, Russell, for posting this work-around! 
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Known Participant
Feb 23, 2017 4:46 PM UTC
It worked for me as well. And I agree: very frustrating that Adobe hasn't addressed this. It is a MAJOR hassle. 
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Inspiring
Feb 23, 2017 4:38 PM UTC
This Hiding and Showing as been working for me as long as I leave Lightroom open and Showing. If I Hide Lightroom and select the icon to reopen the panels go black. Very frustrating to see that Adobe has not fixed this bug.
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Participating Frequently
Feb 23, 2017 4:04 PM UTC
I have found a solution that has been working for me for the past few days. Nothing else mentioned above had helped. Try it and see if it works for you:

When the panels go black, Right-click on the Lightroom icon in your Dock and select Hide. After Lightroom is hidden, Right-click on its icon in the dock again and select Show. The panels should be back.

This has been working for me for the past several days. Sometimes more than once during a long editing session.
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Inspiring
Feb 10, 2017 10:50 PM UTC
2-10-17 again
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Participating Frequently
Feb 8, 2017 7:58 AM UTC
I'm not into second guessing what's going on inside Adobe (or Apple). At the moment I'm paying money out monthly, and not getting the performance I want because recent updates are broken. There's no meaningful information as to the problem, and no timeline for the fix. Vague comments from Adobe like 'it should be soon' are not helpful, and suggestions to spend time rolling back versions or trashing preferences (!) are no real solution.
It's not an acceptable situation to me as a customer, and it's far from the level of support promised when CC was introduced. Once again Adobe - when is the fix expected?
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Participant
Feb 8, 2017 12:50 AM UTC
There has to be more to this issue than meets the eye. Adobe have always addressed problems in reasonably timely fashion, but this issue has been met with stoney silence and inaction. WHY?
Is it because they believe it's an Mac OS Sierra issue? There has to be something going on in the background. In the meantime we subscribers are left hanging. Bad news Adobe.
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Inspiring
Feb 4, 2017 9:29 PM UTC
NEW lightroom still not fixed, but different looking failure:

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