P: Print Module, Page Set Up Crashes Lightroom Classic V 12.0.1

Minor upgrades on both MacOS AND Lightroom promised a resolution to the Page Setup crash issue.

I missed that promise; where was it? 

I just tried Page Setup with the latest version of both, no crashes from any of these printers:

And as such, this is what makes tracking down some people's issues difficult; it absolutely only affects a few users. 

Was hoping yesterday I'd get a happy Valentine from Adobe and Apple. Minor upgrades on both MacOS AND Lightroom promised a resolution to the Page Setup crash issue. No luck! Still crashing (after all these years). I did discover, however, that by starting LR with Shift-Option to reset prefs, Page Setup works fine in the Library module. I can change setting (printer, page size, etc.) without any problem. I can move over to Development module and everything still hums. But simple going into Print module screws things up. After simply moving over to the Print module and then back again, invoking Print Setup crashes LR.

I had a similar type problem with my Canon Pro 9000 mkII 13x19" printer. As far as I recall it was pre Covid likely in mid 2019, since Page set up and Settings are controlled by the Printer software I proceeded to check with Canon for an updated driver. Eventually I received confirmation from Canon that they were not going to created any further updates for my Camera model's software for the version of macOS I was using.

Eventually I had to discontinue use of the printer bring home the reality that hardware in the computer computing industry becomes obsolete and non functional.

Just my thoughts on the issue.

I followed all the steps listed by digital and I still have the problem: choosing Page Setup crashes LR.

After trying many different fixes, re-installing the Epson printer driver for my P800 seems to work the best for me also. Its not the perfect solution as it still crashes when it has the urge but its better than nothing and I'm managing to get some jobs out. Come on Adobe and Apple, get together and fix this, at least Epson is trying.

While Epson's suggested fix for me did allow me to print my cards (whew!), I now see, too, that Page Setup is still crashing. But not always, which is kind of crazy-making. I saw Rikk's latest comments and realize that we all just have to sit tight and hope things get fixed by both parties. (And never again do I move to a new OS until I wait a good long time!) 

Rikk, thank you for your quick response and the conundrum is clear; i shall await, patiently, a workable outcome (by any party). Thanks.

Any time there is an external dependency on fixing an issue there is a quandry:

• Is it fixable without the fix from the other party? (Here I don't have the information to say)
• If fixable, when the third party fixes it, will we have to 'fix' it again when the third party fix comes in? (this happened at Max with Catalogs on External Drives pre/post the Ventura release)
• If not fixable without the fix from the other party, then we are in a waiting mode

I am sorry I don't have a more precise answer but that is the nature of OS/App interdependency. 

In the meantime, everyone should know that Epson Print Layout is working fine and does an excellent job of matching the colors from my BenQ (which is calibrated).

It is working pretty well, but then for me, Lightroom Classic doesn't crash when printing (using Ventura). No one can answer your question about color matching! That's all based on the calibration targets of your display, the viewing conditions next to the display etc. YMMV.