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Known Participant
April 25, 2015

P: Random white images when exporting or publishing

  • April 25, 2015
  • 150 replies
  • 3793 views

I have just installed the 2015 CC edition of Light Room but am having problems publishing and exporting photographs. When either exporting to hard disk or publishing to FlickR, I'm getting 5 or 6 random, all white images.

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150 replies

Rikk Flohr_Photography
Community Manager
June 4, 2015
Group:

I spent a large part of yesterday trying to duplicate this condition. I now have over 5000 JPEGs in the trash created while trying to duplicate the White - Watermark only JPEG file. I have, thus far, been unsuccessful.

I have tried batches from 50 to 750 images with Graphical watermarks (PNG and JPEG), Font-based and Simple watermarks. I have tried resizing the images and not resizing the images. I have run the groups on Win 7 SP1 and Win 8.1. So far, I have yet to see a single White JPEG as described here.

There is either a subtle point of export settings I am missing that is causing this or a system specific configuration.

If anyone wants to share with me via Email the following for testing:
1. Your Export Preset Used
2. Your Watermark Preset Used
3. The graphic used in creating your watermark
I will try and duplicate this again.

My email is flohr **at** adobe **dot** com

As a long shot, has anyone in this thread attempted to create a new preference file?
Close Lightroom - Hold down [Shift][Alt/Opt] while Restarting Lightroom. Overwrite the preferences when prompted?
Rikk Flohr: Adobe Photography Org
Participant
June 4, 2015
Win 7 x64
JPEG
Graphical watermark
Not sure if small number of exports exhibits problem since almost always exporting large number.
Known Participant
June 3, 2015
David - if exporting to JPEG, an easy way to check whether the image is OK is to sort by file-size. The faulty images are a lot smaller.
Known Participant
June 3, 2015
I have 8 cores on my CPU as well - and the problem only started after replacing the CPU / motherboard.
ssprengel
Inspiring
June 3, 2015
My test was a brand-new JPG watermark preset. I didn't have any watermark presets, prior.

My raw files are on a USB-attached drive, my watermark JPG is on my C: drive and my export folder was also on the C: drive.
Participating Frequently
June 3, 2015
My WM 's have not changed from old version to this some are png some are jpg
Participating Frequently
June 3, 2015
Hi Rikk for some reason when I started using LR CC this year before I was previously using a older version from a disc load and this had all my watermarks on presets when the new version was used some presets and transferred others had not 😞 so I had to start afresh with new watermarks .They still do not work sometimes blank file with just the wm on
ssprengel
Inspiring
June 3, 2015
For me the watermark needs to be graphical. I was using a 1012x789 JPG and see about a 1% white export rate.
Participating Frequently
June 2, 2015
I have 8 cores on my CPU... it does looks like a racing condition, you may be on something!
johnrellis
Legend
June 2, 2015
There is clearly some kind of timing-dependent race condition here. I tried reproducing the problem with 1, 2, 4, and 8 CPUs active, and it only occurs for me with 8 CPUs active, with 1 or 2 blanks out of 125 exported. This suggests it's a classic concurrent-programming bug introduced in LR 6 when Adobe made the export pipeline more aggressively parallel.