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Known Participant
Apr 25, 2015 8:33 PM UTC
Released

P: Random white images when exporting or publishing

I have just installed the 2015 CC edition of Light Room but am having problems publishing and exporting photographs. When either exporting to hard disk or publishing to FlickR, I'm getting 5 or 6 random, all white images.

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150 replies

johnrellis
Legend
Jun 2, 2015 10:16 PM UTC
My test was with a brand-new PNG watermark preset.
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Rikk Flohr-Retired
Adobe Employee
Jun 2, 2015 10:05 PM UTC
It looks like everyone involved has a watermark attached and some are Font-based and some are PNG-based.

Has anyone tried creating a new watermark preset and seeing if the new preset will correct the export?
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Rikk Flohr: Adobe Photography Org
Carlo_Santangelo71
Participating Frequently
Jun 2, 2015 9:04 PM UTC
I have Windows 8.1 and I tried to export more than 250 photos (few of them are white but the watermark is ok)
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Carlo_Santangelo71
Participating Frequently
Jun 2, 2015 9:03 PM UTC
My photos are exported on my second hard disc (not external)
I had not problems with the lightroom 5.7
Is there a fix from adobe for Lightroom CC 2015 to resolve this problem ?

Thanks. Regards.

Carlo
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Participating Frequently
Jun 2, 2015 8:30 PM UTC
PC for me
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johnrellis
Legend
Jun 2, 2015 8:28 PM UTC
...and my exports were to local SSD.
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Participating Frequently
Jun 2, 2015 8:27 PM UTC
For those of you who have this problem, are your originals photos files located on your PC or on a NAS / external hard drives?
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Participating Frequently
Jun 2, 2015 8:21 PM UTC
It's happening on :

1) Windows 7 Pro Service Pack1 (Aurora R7 32Go, i7-3820, SSD HD)
2) Exporting as JPG
3) Only happening using watermark
4) Could happen on less than 50 images but the ratio is +-3 to 5 on 100

Problem is random. If I export 200 images, 2-3 are blank. If I re-export same photos with same export configuration, could be 2-3 others photos but the previous one are fine.
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johnrellis
Legend
Jun 2, 2015 8:20 PM UTC
...and it was exporting to disk, no Internet uploads.
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johnrellis
Legend
Jun 2, 2015 8:19 PM UTC
I reproduced the problem on Windows 8, exporting ~125 JPEGs at full size and quality 60, with all metadata, with a graphical watermark. In a batch of 125, I'd typically get one or two blank images (but with the watermark).
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