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Stan Rowin
Known Participant
Jan 19, 2021 6:07 PM UTC
Released

P: still not exporting to Apple Mail

I saw in the recent updates that this was fixed, but it isn't for me. I go to "Email photo," the "Apple Mail 1Photo" dialog opens. I used to be able to just click SEND and it would create an e-mail in Apple Mail. Now the "Preparing file for E-mail" counter counts down, but nothing makes it to e-mail. With or without an e-mail address filled in.

 

Any ideas?

 

Mac 10.15.7 Email 13.4.

 

Thanks!

    56 replies

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    Rikk Flohr-Retired
    Adobe Employee
    Rikk Flohr-Retired
    Jun 8, 2021 1:03 PM UTC

    Greetings,

    Updates to Camera Raw, Lightroom Classic and the Lightroom Ecosystem products for Desktop, Mobile and Web, were released today and contain a fix for this issue.

    Please refresh your Creative Cloud application and install your update when it becomes available. Thank you for your patience.

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    Rikk Flohr: Adobe Photography Org
    FeedbackCommunityMember
    Inspiring
    May 12, 2021 9:57 PM UTC

    @Rikk 

    I have this problem and have been referred by Adobe Tech Support.

    David Arkin

    (email removed for security)

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    sachin_shah
    Participant
    Apr 22, 2021 8:08 PM UTC

    @Rikk

    I am happy to test the fix 

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    F Barnett
    Participating Frequently
    Apr 22, 2021 3:24 PM UTC

    @Rikk Hello there, I would be willing to to test the fix.  Francis Barnett

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    Stan RowinAuthor
    Known Participant
    Apr 22, 2021 3:09 PM UTC

    I'm available to test this. 

    Stan Rowin

    (former beta tester going back to Lightroom pre-release and Photoshop 3.5)

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    Rikk Flohr-Retired
    Adobe Employee
    Rikk Flohr-Retired
    Apr 22, 2021 2:19 PM UTC

    The Classic team is looking for a customer or two to bring into Prerelease to test a fix for this issue. If you are willing to test the fix, respond here please. You will be contacted by email if needed. 

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    Rikk Flohr: Adobe Photography Org
    FeedbackCommunityMember
    Inspiring
    Apr 22, 2021 6:01 AM UTC

    Having same problem here. New Mac w/Big Sur. New install of LrC.

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    Bob Somrak
    Bob Somrak
    Legend
    Apr 13, 2021 5:32 PM UTC

    @stanley_rowin 

    Hi Stanley.  Not sure what is happening but I replied  to another comment by @JTfrustrated and the last reply ended up here 

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    M4 Pro Mac Mini. 48GB
    Stan RowinAuthor
    Known Participant
    Apr 13, 2021 5:22 PM UTC

    Yup, That's me. Still waiting for someone to fix this!

    It's interesting that neither Photoshop or Lightroom are listed in my Automation Pref Panel in OS 10.15.7, yet Photoshop 22.3.x will export to Apple Mail and Lightroom Classic 10.2 won't. Too bad those engineers don't talk to each other . . .

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    Bob Somrak
    Bob Somrak
    Legend
    Apr 13, 2021 4:50 PM UTC

    @stanley_rowin  started the thread.

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    M4 Pro Mac Mini. 48GB
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