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Known Participant
January 19, 2021

P: still not exporting to Apple Mail

  • January 19, 2021
  • 56 replies
  • 4008 views

I saw in the recent updates that this was fixed, but it isn't for me. I go to "Email photo," the "Apple Mail 1Photo" dialog opens. I used to be able to just click SEND and it would create an e-mail in Apple Mail. Now the "Preparing file for E-mail" counter counts down, but nothing makes it to e-mail. With or without an e-mail address filled in.

 

Any ideas?

 

Mac 10.15.7 Email 13.4.

 

Thanks!

56 replies

Rikk Flohr_Photography
Community Manager
June 8, 2021

Greetings,

Updates to Camera Raw, Lightroom Classic and the Lightroom Ecosystem products for Desktop, Mobile and Web, were released today and contain a fix for this issue.

Please refresh your Creative Cloud application and install your update when it becomes available. Thank you for your patience.

Rikk Flohr: Adobe Photography Org
Inspiring
May 12, 2021

@Rikk 

I have this problem and have been referred by Adobe Tech Support.

David Arkin

(email removed for security)

Participant
April 22, 2021
Participating Frequently
April 22, 2021

@Rikk Hello there, I would be willing to to test the fix.  Francis Barnett

Known Participant
April 22, 2021

I'm available to test this. 

Stan Rowin

(former beta tester going back to Lightroom pre-release and Photoshop 3.5)

Rikk Flohr_Photography
Community Manager
April 22, 2021

The Classic team is looking for a customer or two to bring into Prerelease to test a fix for this issue. If you are willing to test the fix, respond here please. You will be contacted by email if needed. 

Rikk Flohr: Adobe Photography Org
Inspiring
April 22, 2021

Having same problem here. New Mac w/Big Sur. New install of LrC.

Bob Somrak
Legend
April 13, 2021

@stanley_rowin 

Hi Stanley.  Not sure what is happening but I replied  to another comment by @JTfrustrated and the last reply ended up here 

M4 Pro Mac Mini. 48GB
Known Participant
April 13, 2021

Yup, That's me. Still waiting for someone to fix this!

It's interesting that neither Photoshop or Lightroom are listed in my Automation Pref Panel in OS 10.15.7, yet Photoshop 22.3.x will export to Apple Mail and Lightroom Classic 10.2 won't. Too bad those engineers don't talk to each other . . .

Bob Somrak
Legend
April 13, 2021

@stanley_rowin  started the thread.

M4 Pro Mac Mini. 48GB