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Known Participant
Jan 19, 2021 6:07 PM UTC
Released

P: still not exporting to Apple Mail

I saw in the recent updates that this was fixed, but it isn't for me. I go to "Email photo," the "Apple Mail 1Photo" dialog opens. I used to be able to just click SEND and it would create an e-mail in Apple Mail. Now the "Preparing file for E-mail" counter counts down, but nothing makes it to e-mail. With or without an e-mail address filled in.

 

Any ideas?

 

Mac 10.15.7 Email 13.4.

 

Thanks!

56 replies

Inspiring
Apr 13, 2021 12:28 AM UTC

Piling on this thread, having the same issue.  Running Big Sur 11.2.3 and LrC 10.2.  "Email Photos..." brings up the Apple Mail address window with my selected photos loaded, clicking "Send" starts the "Preparing files for Email" progress bar in the upper-left corner, but when the bar reaches 100% it disappears and nothing happens...

Have tried most of the above recommended solutions without success.  Agree with previous recommendations for an Adobe engineer to weigh in and help solve.  

Thanks so much in advance!

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Bob Somrak
Legend
Apr 11, 2021 1:18 AM UTC

I don’t think this issue with MAIL.APP missing from Automation has been fixed. Maybe @Rikk  will provide an update as he also had the issue.

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M4 Pro Mac Mini. 48GB
Participating Frequently
Apr 11, 2021 12:24 AM UTC

I am also having the same issue.  It started when I upgraded from Mac OS High Sierra to Catalina (and some upgrades to LR Classic occurred right after that).  I have only Aperture in the Automation section of Privacy.

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Bob Somrak
Legend
Feb 20, 2021 7:43 PM UTC

@Rikk 

Any info from the Engineers?  A friend of mine is having this issue on his Mac using Apple Mail app with the missing Automation entry.  

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M4 Pro Mac Mini. 48GB
Participant
Feb 10, 2021 11:33 AM UTC

any progress with this? Im am still unable to send pictures via AppleMail. The automation option appears to be missing

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Known Participant
Jan 27, 2021 1:33 PM UTC

Here's another clue for anyone who's still listening. I logged out and logged into my computer as a new user. I then opened LR and had to log into LR as a new user and watched the new features stuff. But nothing asked for permissions to get into the Automation pref pane. And the Automation pref pane was empty. But Adobe products did populate the "Full Disk Access" permissions area.

Meanwhile I still can't e-mail from Lightroom Classic, but I can from Photoshop 2021 . . .

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Bob Somrak
Legend
Jan 21, 2021 5:52 PM UTC

@Rikk 

Thanks for the update.  Luckily my Apple Mail is working but the engineer in me would like to know what is happening 😀

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M4 Pro Mac Mini. 48GB
Rikk Flohr-Retired
Adobe Employee
Jan 21, 2021 5:46 PM UTC

We are waiting for engineering to respond. I do have a personal machine that is failing also. Please stand by. 

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Rikk Flohr: Adobe Photography Org
Bob Somrak
Legend
Jan 21, 2021 5:34 PM UTC

BTW, this might be an Apple issue where one of the macOS updates didn't work correctly and the question wasn't asked but a Reset like @stanley_rowin did should of fixed that unless the issue is still in macOS 

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M4 Pro Mac Mini. 48GB
Bob Somrak
Legend
Jan 21, 2021 5:26 PM UTC

@rob_sylvan 

I would be nice if one of the Adobe Engineers would provide some insight on how this is supposed to work and why some people are never asked the Automation question.

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M4 Pro Mac Mini. 48GB