P: Videos don't play and don't import

Still not working

THANK YOU!!!!

Umm... Please don't encourage them to stop supporting videos.  Stop using Lightroom for videos if you'd like, but I would be terribly upset if Lightroom stopped supporting videos.  I am not recommending videographers use Lightroom like I use it as a photographer, but as a mom I think videos and images have a perfect place together in story telling and I like that I can see everything in one place.

Half update: My videos are playing again.  iphone X and 5d Mark iv included.  And they all play with sound (that doesn't screech or hurt my head).  I haven't tried uploading any more videos, so I don't know if that's fixed or not.  As far as trying to fix the problem-I haven't done anything except for turn off my computer and restart Lightroom.  The videos do still pause frequently, I'm assuming because it's buffering but there's no notification or buffering timeline.  I'm not holding my breath it'll work flawlessly from here, but I'm glad I didn't lose them completely or waste time re-importing any.

Hi Rikk:

Could you provide us with an update how the Adobe team is thinking about this?

This thread is more than 6 months old, and video import and playback inconsistency issues have been a recurring item for Lightroom before then. I used to utilize Lightroom as a video library management tool years ago, and I have had to stop.

So, one way forward could be to STOP supporting video cataloging in Lightroom at all, since the recurring technical issues seem insurmountable to the Adobe Dev team.

Why not just remove this functionality?

All that is being offered to end user is a never-ending stream of workarounds that might fix the issue for some, but not all.

Perhaps Adobe could develop a self-standing video cataloging tool, or purchase it from a third party and then integrate it into Lightroom later?

But if the answer to the above thread is that Adobe wants to continue to provide video support, then may I humbly suggest the team actually FIX THIS ISSUE once and for all, and not just with workarounds but with a solid effort, bulletproof solution and communications around the cause and what's being done to address this.

I'm just so tired of these half-hearted and ineffective fixes and patches - and PR and communications effort to match.

Note, I have reopened this issue for inconsistent video playback. I am able to reproduce poor playback with iPhone 7 videos. 

no news from adobe, however they released an update, and it didn't correct this issue... just a nonsense

Same problem for me: can't import videos from my iphone X into LightRoom CC (creative cloud paying option). This is really lame... ADOBE team please identify a solution...

why this issue is marked as solved as it is really not ?

here is the answer for most:

Quit LR

 

From the Finder type: (CMD-SHIFT_G) OR from GO Menu

 

Enter path: ~/Library/Preferences/Adobe/

 

Rename the following folders with a .old OR delete the directory

dynamiclinkmediaserver

dynamiclinkmanager

DyanmicLinkMediaServer

 

Open LR and Import Video files as usual. Worked for me!

This is not solved.