P: Videos don't play and don't import

Yeah same problem here. Dynamic link media server connection failed etc. Tried cleaning the files but no help. 😕😕 W10 + latest updates and latest Lightroom CC. The video files have no problems at all to play in any other programs. They are MP4 files from DJI Mavic + few DSLR cameras.

Hi Melissa, I swithed to LR Classic CC (7.4 release) a couple of days ago and now faced the same problem : video files intact - as QUICKTIME plays them OK - but LR doesn’t play the). Can you kindly advise what I should do?

Thanks a lot..it works!!!

just Updated to last version 7.4, and i still doesnt' work !

Well done adobe, it's a really good job

Lightroom Classic CC 7.3.1, Windows 7, deleting the dynamic link folders did not work. Lightroom still won't import MTS video files. (It has in the past) I don't really care if I can't edit them, but I DO want to at least catalog and view them.

is this issue solved yet? I have wasted whole days of my life on this problem and three months of frustration on what is a deal breaking bug which Adobe doesn't seem to give a crap about. I've re-imported 4 times, done all the workarounds, uninstalled and reinstalled 3 versions multiple times. What a freaking joke! When will this be fixed Adobe?

well the joke is adobe itself...

i  am not able to import video files from device i always used to work with, and can't play anymore any of my videos files previously imported.

The only way is to use Lightroom 5 (isn't it a big joke ?)

months with any answer or update form adobe. i thing i will install lightroom 5 again and cancel my cc

It's not a joke when you have twenty years of images stored and sorted in Lightroom and suddenly can't use Lightroom the way you used to (classically).  After complaining about not being able to see video in Lightroom, the functionality was back.  My current problem is importing time lapse jpegs to create video clips isn't working.  I'm only getting the first image even though I check image sequence in the dialog box.  I also didn't appreciate having rolling credits changed -- especially when I had a film with 200 people to credit!

My concern is that Adobe is rolling out "updates" that remove preexisting functionality.

I am unable to see my videos in Lightroom Classic and I have used Lightroom to sort and keyword both photos and videos.  The fix to change preferences won't work.  Please let me know the status of Adobe fixing this issue.