Bug Reports

Hello,I am experiencing a persistent and reproducible problem when trying to export or convert photos from my Lightroom cloud library, and I would appreciate your help investigating it.Summary of the issueWhen I select a large batch of photos (several hundred to several thousand) and run "Export Originals," the process regularly stalls partway through — sometimes after only a few dozen images, sometimes after several hundred. The progress indicator simply stops advancing, with no error message and no further disk or network activity after a short time.The problem is specific to JPEG-sourced images. RAW files export without any issues, both with and without GPU acceleration enabled. It is not limited to a handful of individual files — it recurs across entire series of JPEGs (in my case, digitized scans from negatives and slides, all processed the same way), which rules out isolated file corruption as the cause.I have also tried "Render to DNG" as a workaround, since DNG output does not

At some point over the past few months, Lightroom updated the Filename options on export and completely broke how sequential filenaming worked. I’ve noticed each of the following behavior changes.In 2025 and Prior:When exporting a sufficient number of photos at once, Lr would automatically add leading zeros. (EXAMPLE: If exporting at least 10 photos, the first photos would sequence as 01, 02, 03, etc., if exporting at least 100, the first photos would sequence as 001, 002, 003, etc.) When executing multiple exports at different times, Lr would recall the previously used filename AND remember what the last used sequence number was (EXAMPLE: After exporting 15 photos with the Custom Name - Sequence defined as “PhotoName” with a starting number of “1,” if another export was later begun, the options would be preloaded with “PhotoName” still in the Custom Name field and the starting number would update to “16.”Now, when using Lightroom, both of these behaviors are completely broken.No matte

Hi,     Idon't know if you can help me here but I got a strange behavior. I wanted to try out your Android App (Version 9.0.1) created an account and now everytime I load up a picture it shows totally blue. I can edit it and export it then everything is fine. Same if I try to take a screenshot. In the screenshot all fine. I don't know what's happening. Is it possible that's a feature of the free version?  Can you help? 😊   Thanks. Mike

Lightroom 11.5.20 on my iPad and Lightroom Iphone ( same version) crashes every time I try to open Presets. I have already reinstalled the app and updated iPad and Iphone, but the problem remains.I have a crash .ips report from today showing an EXC_BREAKPOINT/SIGTRAP on both devices  and assertion failure inside Lightroom. Can someone help me please?

I just did an update with my Lightroom Lr (cloud) and now I am having trouble with my exports. I want to set a custom name and have the number sequence after one and other by using "export with previous settings" but its not working I don't know where they are going. I have to do a reset with every image I export. Please help

Hello, I would like to report an issue with “Save copy to device” in Lightroom Mobile for Android.Device / PlatformMy smartphone is an Android phone.I am using Lightroom Mobile v11.3.1 on my Android smartphone.IssueWhen I open a photo in Lightroom Mobile and chooseShare → Save copy to device,I get the error message:“Couldn’t complete export”and the photo is not saved to my Android device.What I have already checkedMy Adobe account is correct. Cloud sync is working properly. The same photos are visible in Lightroom on my laptop. The same photos are also visible in Lightroom Web. My Android phone has enough free storage space. I restarted the phone. I uninstalled and reinstalled Lightroom. After reinstalling, I signed in again and completed syncing. Use Cellular Data is enabled in Lightroom settings. I force-stopped the app and reopened it. I also cleared the app cache. I tried Store locally for an album, but it also did not work properly.Comparison testOn my Galaxy Tab / Lightroom v11.2

When I try and link my google photo account to my Lightroom for web account, the pop-in window shows up then immediately goes away. It doesn’t allow me to choose a Google account to link, it just pops up then goes away.

After the update, during a cropping process there will be a red vertical and horisontal line forcing the image to be centered. We dont want to be forced to crop in the center, we want to crop the image freely like before. Thanks

LR Mobile 11.4.20 - iPhone 17PM - iOs 26.5.2  Just completed the latest LR Mobile update and went to work. Immediately I noticed that I cannot make any fine cropping adjustments. Image in crop mode jumps to +/-50 and straight back to zero. Nothing in-between, unfortunately.

Using Lightroom version 9.5 on Windows 11, when in the Edit view, with multiple RAW files selected from Local storage, selecting from the menu “File::Edit In Photoshop::Open As Layers In Photoshop” throws this error:unexpected error performing command: AgCommand.performCommandID could not perform command: ag.file.editinPsAsLayers (Command was disabled)This only happens in Edit view and only from the menu. I can right click on the selected RAW files in the filmstrip and select “Edit In Photoshop::Open As Layers In Photoshop” and it performs as expected with no error.Other views don’t throw that error; for instance, if I’m in the Photos view to browse photos, the menu item  (from the File menu) works without error. If I’m in the grid view it works without error as well. It only fails when in the Edit view and selecting from the menu “File::Edit In Photoshop::Open As Layers In Photoshop”.I uninstalled Lightroom and reinstalled it. Problem persists.The installed Photoshop version is 27.9.1

Photographe de mariage, j’ai pour habitude d’effectuer mon tri directement sur lightroom via le système de notation par étoile. Or depuis 3 jours, celui-ci bug et est obsolète. Lorsque je met une étoile, celle-ci disparait instantanément et n’est pas sélectionnée. Parfois lorsque je met une étoile sur UNE photo, toutes les autres photos possèdent une étoile également mais ne sont pas sélectionnées malgré tout. Le seul moyen pour que ma notation soit pas obsolète, je suis obligé de faire clic-droit sur la photo, définir la note, une étoile. Sauf que cette manière me fait perdre un temps considérable !! Faire un clic-droit sur chaque photo que je souhaite noter sur un tri de +6000 photos c’est pas possible…. J’ai constaté ce bug depuis la dernière MAJ. J’ai quitté le logiciel +5 fois, j’ai redémarré mon PC mais SURTOUT j’ai désinstallé l’application et rien n’y fait. 

My mobile LR's subject detection fails to work since few days ago, probably starting from last update. It does not even work on simple portraits (see attached, emoji and rectangle drawn on screenshot only). 

Since updating to Lightroom Desktop 9.4.1 on macOS, the "Choose" button for Graphic Watermark always opens the last photo export folder instead of remembering the last folder used for watermark PNG files. Even after selecting a logo from a different folder, clicking "Choose" again still opens the last export folder. Resetting Lightroom preferences does not resolve the issue.

When I paste GPS data into Lightroom in the info panel where it says GPS, it doesn't save. I've done this before without any problem in the previous version of Lightroom. Updated to version 9.4 now it doesn't work. Is this a bug? Does anyone know?

Over the past 3 days, lightroom mobile does not work, period. It won't add photos from my photos app, and any photos that are in there are unable to be edited. All I get is the spinning wheel.It also will not export any photos. Basically it is unusable. I am using the latest Android version, on a pixel 10 pro XL.Look forward to hearing feedback and how the issue can be rectified 

Arrowing through a number of images suddenly this image was overlayed with the previous one. Restarting Lightroom Desktop 9.3 on my MacBook Pro M2 Pro did not fix this. I was able to use the Versions tab to revert the image. Then I started arrowing through again and a minute later the same thing happened to a different image. At the time I wasn’t processing anything heavy on my MacBook, but the fan was running pretty fast so something was going on. A few minutes later and I now can’t duplicate the issue.  

Since the new update in Lightroom (8.31), when I export an image, items I've removed with generate remove do not apear in the exported image.

If I copy an edit or choose a preset for my image, on leaving the image to the next image, the edit reverts to original. It's like no edit stays, because even when I edit from scratch, like in the attached images, I adjusted my saturation and vibrance slider, but on coming back to the file, it's reverted back to original image. I can't also save versions. There is also no auto saving of versions. Moved the saturation and vibration slider. 5:22Exited and came back to same image. The edits are reverted. 5:23 

Lightroom mobile (Version 11.4.10) seems to have introduced a new bug. On the iPad Pro (11' M4) scrolling through albums or photos using two fingers on the touchpad of the Magic keyboard does not work properly anymore. In landscape mode, swiping up/down (scrolling) moves photos left/right. Swiping left/right actually scrolls up/down. It's as if the touchpad and Lightroom would be 90° off.

Unable to edit the text in the “Add watermark” field. As soon as I attempt to edit it, it deletes everything. Text does not appear on the image in the preview or after export. I have tried both black and white colour options, tried with drop shadow and without, etc. I am running macOS Sequoia 15.7.7.

Hi, I'm having an issue with Lightroom Mobile on my iPhone 11 running iOS 26.5. The AI Retouch tool is not working correctly. It processes for a few seconds and then says "No retouchable areas could be found," even when the subject's face is clearly visible. This issue started immediately after updating to iOS 26.5.I have already:Updated Lightroom to version 11.4.0 Reinstalled the app Restarted my iPhone Confirmed I have an active Lightroom Premium subscription Tested on both Wi-Fi and cellular Tested Adobe's sample image, which also fails with the same errorSome photos work, while others do not, even though they were all taken on the same Sony a6400 camera with the same settings. Since the sample image also fails, I believe this is a bug with Lightroom Mobile or an iOS 26.5 compatibility issue.Could you please check whether this is a known issue and escalate it to the Lightroom engineering team if necessary?

LR Mobile (Android v11.4.1) is losing the synced Albums when on a cellular network. The synced images can still be seen in the All Images folder.  Interestingly, returning to a Wi-Fi connection, the Albums will eventually return. If I’m on cellular, I can get the albums to appear by logging out of LR Mobile, clear cache, and then going through two factor authorization to log back in. However, that is not sustainable.I verified that the setting for “Use Cellular Data” was still turned OnI had no issues with my 100 albums appearing in the LR Mobile Android app while on the cellular network prior to installing the v11.4.1 update.

The shortcut Command-V for pasting text no longer working for new album naming - edit paste menu item does work on MacBook Pro using Tahoe 26.5.1Also, having copied styles, it now only pastes to the first frame selected, rather than the complete range of images 

Thanks for fixing the bug with Adobe Lightroom 9.2 where “Export with Previous” (Ctrl/Cmd + E) wasn’t working.The issue is mostly resolved now. However, pressing Return/Enter does not complete the export to the selected folder in the updated 9.3 version. The key works as expected in earlier steps of the dialog (including Return and Tab navigation), but it does not submit the final export action.Regards

“Free space” is “Espace libre” in French. So on the screenshot, the good word is “libre(s)” and not “gratuit(s)”. “Gratuit” in this case is a non sense (it mean it cost 0$).