Bug Reports

I am using the Adobe integration within ChatGPT with my Adobe Lightroom cloud catalogue.ChatGPT can successfully search my Lightroom catalogue and Adobe returns the expected assets, including filenames, asset IDs, file types, dates, orientation information and Adobe rendition URLs.The Adobe search-result interface can also display thumbnails of the Lightroom images to me.However, when ChatGPT attempts to obtain a model-readable preview of any Lightroom asset through the Adobe integration, the preview-resolution step fails.Adobe returns: previewUrl: null renditionUrl: null downloadUrl: null As a result, ChatGPT can search and identify photographs in my Lightroom catalogue but cannot actually inspect or analyse the image pixels.File formats testedThis has been reproduced with both: Fujifilm .RAF RAW files Standard .JPG / image/jpeg files Therefore, this does not appear to be related specifically to Fujifilm RAW support.For example, Lightroom successfully returned JPEG assets includ

Steps to Recreate:     Select a Fish Eye Image  Apply Lens Profile  Turn Distortion control to +100  Select a Linear Gradient and draw on the image (it is easy to see if you hold down shift to ensure horizontal)  With Mask selected, grab either the upper or lower handle and increase or decrease the size of the gradient area  Note: There is a subtle rotation of the gradient clockwise or counterclockwise depending upon the direction of the drag.  Note: the upper or lower boundary of the gradient becomes discontinuousTested Win 10 (nVidia GTX 970 576.2 (5/19/2025)Make a linear gradient then resize it by a good amount. While you're doing so, you'll notice the whole gradient subtly starts to rotate. I don't think this happened before the recent LR update, but I could be wrong.   Running on Windows 11.   Editing to add info: This happens with all images when lens corrections are enabled with a profile selected, assuming the profile has

The option to use LrC-style panels in LR Desktop feels like it was implemented in a rush without sufficient  UX/QC testing. I've already discovered two rather critical issues with it:Keyboard shortcuts aren't remapped, so the Cmd/Ctrl + [1-9] shortcuts now open panels out of order, and only if they exist with the same name (e.g. Cmd + 1 is useless now)

Application: Adobe Lightroom Desktop (cloud-based version, not Lightroom Classic) OS: Windows 11 25H2 Camera: Fujifilm FinePix S5000 (released in 2003) File format: Fujifilm RAF Lightroom version: 9.6 IssueWhen exporting RAF files from the Fujifilm FinePix S5000 directly to JPEG, Lightroom Desktop incorrectly transforms the image orientation.The image appears correctly in the editing view, but the export preview already shows an incorrect orientation, including mirroring and rotation of a landscape image.Steps to reproduce Import an original RAF file captured with the FinePix S5000 into Lightroom Desktop. Open the photo in the editing view. Export the photo as JPEG. Observe that the image orientation is incorrect in the export preview and resulting JPEG. Additional testing The issue occurs regardless of editing adjustments. Enabling or disabling AI Denoise does not affect the issue. Exporting the RAF as DNG produces a correctly oriented image. Reimporting the expor

Once an adjustment is made within a mask, the overlay stops showing when you hover the photo with your mouse so you can focus on the effects of the adjustment.This behavior does not happen if the only adjustment made is color grading.Testing is rather trivial:add a mask make a color grading adjustment hover the image to see the overlay still becoming visible add any other adjustment hover the image again to see that the overlay is now hidden(macOS 27, MacBook Pro 16" M5 Max 128GB/8TB)

Five Leica M11-P DNGs fail to export from Lightroom Desktop on Mac every time, with "Some export operations had warnings or errors / There was an unknown error. (5)". Other M11-P DNGs from the same shoot (also with in-camera Content Credentials) export normally. The same five photos export fine from Lightroom on iPad. Affected files: L1006491, L1006432, L1006409, L1006407, L1006478 (.DNG). Leica M11-P, Summilux-M 50 f/1.4 ASPH, Content Credentials enabled in camera. Info panel shows 6055 x 4541, 33.51 MB for L1006491. Edits were made in Lightroom on iPad. Steps: Select the five photos > Export > JPG (Small or Full Size, 90%, Adobe RGB) > Export.Expected: five JPGs.Actual: "There was an unknown error. (5)". Fails every time, not intermittently. Tried, no change:- GPU on/off, app restart- Smart Previews on/off- Clear cache + restart- Reset all edits- Several different profiles- Full Size instead of Small- Apply Content Credentials on/off- Edit in Photoshop (also fails) Works:- E

Device: iPad Pro 13-inch (M4)Operating System: iPadOS 27.2Lightroom Version: 12.0.0 (EEF033/265)DescriptionI am experiencing multiple mask overlay display issues in Lightroom Mobile on my iPad Pro.The actual masking and editing functionality appears to work correctly. However, the mask overlay is displayed incorrectly when adding or subtracting masking components.Issue 1: Mask overlay disappears when subtracting with the BrushCreate a mask using Select Subject. Select Subtract → Brush. Start drawing on the image.As soon as I start drawing, the entire original mask overlay disappears.The subtraction itself works correctly, but I can no longer see the original mask boundaries while refining the selection.Issue 2: Mask overlay extends across the entire image when subtracting with gradientsCreate a mask using Select Sky. Select Subtract → Linear Gradient. Draw a linear gradient across the image.The mask overlay is incorrectly displayed across the entire image instead of being restricted to

App Version: Lightroom Mobile (Android) – v 12.0.0 and multiple previous versionsOS: Android 16 and 12 (Affects both Phone and Tablet)File Type: 54 MP RAW, 21 MP Raw, and 32 MP jpg files all affectedDescription of Bug:When editing files on Android, creating a new named version successfully saves the version to the database, but the newly created version does not visually appear in the bottom version thumbnail filmstrip, and the spinning circle icon continues to show for ever. Workaround:Exiting the Versions screen entirely and re-entering forces the UI to refresh and correctly displays the newly created version.Steps Already Taken to Troubleshoot:• Full app cache wipe (did not fix).• Complete uninstall and clean reinstall (did not fix).• Bug replicates identically across separate Android devices (phone and tablet),

I am attempting to log in to my Adobe Lightroom account using the Lightroom Mobile application on an iPhone with iOS 27.0.1.I launch the app, I see the 4 login choices and choose the Continue with email option.I am given a page (auth.services.adobe.com) which prompts me to log in with my email address.  I enter my Adobe account email address and the page fails at this point.  I am unable to select the Continue button nor am I able to edit the email address.  I can refresh the page but cannot progress through the continue button.I know my account is active as I can log in to lightroom.adobe.com on my laptop’s browser and I can log in using my Lightroom Classic application on my Mac.Edit to add:I have reinstalled the application, refreshed network settings, force closed the app, and none of these steps have remediated the issue.

There used to be an “import into lightroom” button, now it’s gone and i have to press “***” to access it. It’s annoying extra tap and there is much room on the footer to add a separate button to import images.   

When swiping between images in iPad lightroom, there is a delay of several seconds while the image appears to load, but the image is visible during this wait. This is very disruptive to workflow. As if the preview download is not properly asynchronous and cannot be interrupted. Lightroom iPad 12.0.0, iPad OS 27.2, iPad Air 13-inch (M3) 2025, gigabit internet link (no problems with Mac lightroom on same link), Canon R6 Mark 3 camera, CR3 raw and raw compact files. Lightroom is set to ‘only download reduced resolution’.

When clicking on sliders in develop module they jump to the far left

Anytime I try to open the app it either crashes or it freezes when I try to edit a photo making the app unusable I’m on version 11.6.21 and my device is on IOS 27.0.1

No working app

The recommended presets aren't loading anymore; it says they're being analyzed, but nothing happens. It used to work before—how can I fix this? 

Dearest Lightroom Team,Hope you all are doing great :)It’s been a while since I have had any interaction with you all, I kind of miss it. Just dropping by to provide some of the feedback around my experience with Lightroom Desktop and listing down the issues I have been facing over the past few months.Changing amount slider for adaptive profile in profile panel doesn’t update the slider In curves, anchor points shift after releasing mouse button as if they are snapping to some nearby point. This has been a real bummer and very annoying. Please fix with the next release. Also, changing the curves doesn’t update the histogram shown within the curves UI panel. Double clicking on toolbar/top bar doesn’t reset the window size to fit to screen. It should ideally do that, all other desktop apps function like this. Entering full screen view continues to show clipped and mask overlays (in masking). Full screen view should hide the overlay. Also, the masking tool stays active in full screen mode

Environment: Google Pixel 9 Pro Fold, Android 17, Lightroom Mobile 11.6.12 Steps to reproduce:1. Edit a photo and apply several adjustments.2. During editing, open the "Delete" menu (an action used in almost every editing session).3. Without deleting anything, select a different editing menu.4. At that moment, all adjustments made so far are reset to their initial state. Notes:- The lost edits are not saved in Versions either, so they cannot be recovered — the edit has to be redone from scratch.- Also, because automatic sync is not working (see my separate report), the reset edits were not saved as cloud Auto Versions either and could not be recovered.

Environment: Google Pixel 9 Pro Fold, Android 17, Lightroom Mobile 11.6.12 Details:- While editing, the app frequently becomes sluggish and then force-closes, most often while selecting/refining a mask range, and second most often while selecting a crop range.- When it crashes, the edits made so far can be lost.- Almost all photos are imported and synced. Editing is done on the cover (outer) display.- Still occurs after clearing the cache and reinstalling the app.

Environment: Google Pixel 9 Pro Fold, Android 17, Lightroom Mobile 11.6.12, Premium subscriber, ~20 GB of free cloud storage Steps to reproduce:1. Edit any synced photo.2. The cloud status shows "Syncing of adjustments is paused" (調整変更の同期は一時停止されています).3. No matter how long I wait, the edits never appear in Lightroom Web. They are uploaded only when I manually tap "Force Sync." Expected behavior: Edits should sync automatically in real time, as they did before. Notes:- Automatic sync used to work normally; it stopped working at some point.- Happens on both Wi-Fi and cellular connections.- Because of this issue, when the app force-closes during editing or my edits are reset by another bug (see my separate report about the Delete menu resetting all adjustments), the edits exist only in the local session — they are not saved as cloud Auto Versions either — so they are lost unrecoverably. If automatic sync worked, intermediate states would be kept as Auto Versions and could be restored. Alre

the masking feature does not work. when I select subject or sky - LR quits or it just doesn't select the mask. 

The application crashes upon opening

The vignetting tool is not working; zero changes appear on the photo being edited. The lens correction settings have no effect on it, the tool is completely disabled.

CADA VEZ QUE MUEVO LA LUZ, LA EXPOSICION VUELVE A SU LUGAR. EL PRIMER CAMBIO DE EXPOSICION O DE ALGUN CAMBIO DE EDICION EN LA FOTO VUELVE A SU SITIO Y TENGO QUE REPETIR EL PASO DOS VECES PARA QUE SE QUEDE. SI AVANZO A LA SIGUIENTE FOTO , LA FOTO ANTERIOR SE QUEDA COMO SI NO HUBIESE MOVIDO NADA Y TENGO QUE REGRESAR Y VOLVER A HACER TODO DE NUEVO.

I have an update. I don’t know if the behavior I initially described is a bug or not, but it happened again.  it seems like if you long press on a mask while the mask is selected (has blue frame around it) then the menu comes up. But if you long press when the mask is not selected, then the on/off (expected) behavior returns.I’m uploading a screen recording. I’m using a 12.9 inch iPad Pro 5th gen. I’m using iPadOS 27.0.1.