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Participating Frequently
November 12, 2023
Released

P: (Android 14) Blue or Negative Images

Hi,  

 

Idon't know if you can help me here but I got a strange behavior. I wanted to try out your Android App (Version 9.0.1) created an account and now everytime I load up a picture it shows totally blue. I can edit it and export it then everything is fine. Same if I try to take a screenshot. In the screenshot all fine. I don't know what's happening.

Is it possible that's a feature of the free version? 

Can you help? 😊

 

Thanks.

Mike

127 replies

joergs35265212
Participant
December 18, 2023

Seit heute - es wurde ein neues Android-Update eingespielt funktioniert Lightroom Mobile nicht mehr richtig. In der Albenübersicht werden die Farben noch korrekt dargestellt, auch beim Öffnen eines einzelnen Bildes. Wenn es dann aber die Metadaten verarbeitet wurden ist der Himmel z.B. rot. Beim Export ist kein Fehler zu erkennen. Es scheint also ein Darstellungsproblem zu sein. Aber so ist eine weitere Bearbeitung unmöglich! Ich arbeite mit einem Google Pixel 8 pro und fotografiere meist mist UltraHDR und P3.

Hat jemand ähnliche Erfahrungen gemacht?

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Participant
December 17, 2023

In my lightroom all the photos are blue color.i start to edit before that image are blue color.i don't know any settings are changed.of you know about this issue please reply.

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Participating Frequently
December 17, 2023

I have downgraded to the previous version of Lightroom, V8. 5.2. With this version there is no problem.

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Participant
December 17, 2023

Pixel 8 Pro ... blue problem.  O problem on Pixel 7, Pixel 6,  iphone. I've been using Android 14 since it came out. Yesterday, Dec 17, Lightroom worked perfectly in the morning and went blue someone during the day. I did notice the Lightroom posted an update on the desktop. Did you roll I've it yesterday to Android? Interesting side not, when I push slightly on the very bottom of the screen, "before" pops up and the blue is gone. I've also noted that if I leave the blue version up in edit, it occasionally flickers back to normal. 

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Participant
December 17, 2023

For the last week or two, every time I start to edit a photo it reverts into blue hues. 

I have to click on the image and wait for it to revert to normal colors, if it does at all, to see what my edit looks like. 

I've been using Lightroom mobile for 4 years or so and never had this issue. 

 

Is it an Adobe issue or my phone?

I'm using a Google Pixel 8 Pro

 

*Won't let me upload a photo currently but I will keep trying to show what it looks like*

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Participant
December 17, 2023

Same problem with my Pixel Pro 8 following update to Android 14 this morning.... Any help welcomed please 

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Participant
December 17, 2023

Hi, where would I find the developer options? This issue is driving me crazy.

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Participant
December 17, 2023

Guys, this is not serious. There are a lot of people who complain about the same problem and you don't have a fix.

Pixel 8 pro is not some random phone. 

To give you some clues - this is most likely the reason https://9to5google.com/2023/12/06/google-pixel-gpu-update-december-2023/

 

I haven't seen anything from your developers in Google's forums so you are either working on a fix or completely ignoring paying customers ...

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Participant
December 17, 2023

Build # UQ1A.231205.015

Android, most current update

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Participant
December 17, 2023

I'm seeing the same behavior on my Pixel 8 Pro after the Dec Android update. Looking forward to the fix!

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