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BillW1010101
BillW1010101
Participant
August 18, 2023

P: Camera-Matching Profiles in LrD but not in LrM Sony ILCE-6700

  • August 18, 2023
  • 5 replies
  • 1070 views

Updated Lightroom CC and Ipad last night.  CC desktop has the camera profiles but they're missing from the Ipad app.  Suspect this is an oversight, but it's a big impact on my workflow.  Please correct ASAP.

    This topic has been closed for replies.

    5 replies

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    September 11, 2023

    A fix was released for this issue today at 11 AM PT on the App Store. If you don't see the update, please refresh your App Store and download version 8.5.1 to correct this issue. 

    Thank you for your patience!

    Rikk Flohr: Adobe Photography Org
      BillW1010101
      BillW1010101Author
      Participant
      August 19, 2023

      Thank you.

        Rikk Flohr_Photography
        Community Manager
        Rikk Flohr_PhotographyCommunity Manager
        Community Manager
        August 19, 2023

        I've moved this back to a separate thread while the team investigates. Please stand by. 

         

        Note: The Ricoh GRIIIX is a separate unrelated issue and is tracked here: https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-bugs/p-ricoh-griiix-camera-matching-profiles-missing-in-lr-mobile/idi-p/13987375 

        The only cameras affected on this thread are:

        • Sony ILCE-6700
        • Google Pixel 7a
        • Google Pixel Fold
        • Samsung Galaxy Z Fold5

         

        Rikk Flohr: Adobe Photography Org
          Rikk Flohr_Photography
          Community Manager
          Rikk Flohr_PhotographyCommunity Manager
          Community Manager
          August 18, 2023

          @RussCox @BillW1010101 

          If you are up to date, the profiles should be available. You may have to wait for them to sync to your devices. They are not part of the installable package and have to be synced down from the cloud. If you have adequate internet and leave Lightroom on, they should appear on your devices if they are available in LrD. 

          In any case a missing profile is not considered a bug and moved to this thread. It is only when we have misbehaving profiles that we consider a separate thread. 

          Connect and allow them to download and if they don't show up, respond to this post and I will have the team verify. 

          Rikk Flohr: Adobe Photography Org
            BillW1010101
            BillW1010101Author
            Participant
            August 19, 2023

            I let the ipad sit plugged in and unlocked for 3-4 hours, still no camera matching profiles for the A6700.  I uninstalled and reinstalled it, still no A6700 profiles.  However, A6600 profiles were immediately available on reinstall.  Feel like I'm being sent to chase something that given the A6700 was just added in a Lightroom update YESTERDAY, you should already have your team looking into.

            BillW1010101
            BillW1010101Author
            Participant
            August 18, 2023

            Like the post above, moving this to a thread that is about requesting profiles, rather than asking about profiles that seem to be missing, does not seem fully appropriate.  Thanks for looking at it though.

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