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Inspiring
October 20, 2020

P: (Cloud Based) new 4.0 crop does not work

  • October 20, 2020
  • 42 replies
  • 1126 views

Hello, please resolve issue quickly with Lightroom 4.0 crop not working. Thank you, Brian

This topic has been closed for replies.

42 replies

Rikk Flohr_Photography
Community Manager
Community Manager
October 24, 2020

*kime

"This update has caused no end of problems"

Have you posted about the other problems you are having?  It would be helpful if you could start new threads for these. 

Rikk Flohr: Adobe Photography Org
Inspiring
October 24, 2020

Mine is doing the same.  You alter the image, it doesn't appear to save until you save the image.

I have a screen video, but cannot find how to upload it.

This update has caused no end of problems

Rikk Flohr_Photography
Community Manager
Community Manager
October 22, 2020

At this point, I don't have an answer and can't reproduce the behavior you are seeing.  Can you possibly record and share a video showing what you are seeing?

Rikk Flohr: Adobe Photography Org
Participant
October 22, 2020

Hi Rikk. 

Thanks, but after having run the reset procedure, the problem still the same. 

Regards Kurt 

Rikk Flohr_Photography
Community Manager
Community Manager
October 22, 2020

You may want to reset your preference file .

Reset Procedure:

1. Close Lightroom.

2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom.

3. Overwrite the Preferences when prompted by the dialog.

4. Close Lightroom.

5. Restart Lightroom.

Rikk Flohr: Adobe Photography Org
Rikk Flohr_Photography
Community Manager
Community Manager
October 22, 2020

Try resetting your preference file. 


Reset Procedure:

1. Close Lightroom.

2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom.

3. Overwrite the Preferences when prompted by the dialog.

4. Close Lightroom.

5. Restart Lightroom.

Rikk Flohr: Adobe Photography Org
Inspiring
October 21, 2020

@AdamDr Weird. Cause was not previewing for me. Even enter was reverting to original not cropped version. So needed to navigate somewhere else and get back to the first photo to get changes reflected..

adamDr
Known Participant
October 21, 2020

Yes, it does. And applies the crop in the main image window when I hit "Enter". Here screen recording.

<iframe src="https://www.youtube.com/embed/KG6qReLBf84" style="max-width: 100%; max-height: 100%;" width="640px"></iframe>
Inspiring
October 21, 2020

@AdamDr Interesting. Just double checking - is it instantly previewing cropping on small film strip photos for you? Cause not for me. Was really disappointing and had to revert to older version.

adamDr
Known Participant
October 21, 2020

I'm using it on Windows 10, build 20201007-0818-b2c04b4 and crop works all OK (except that you can't define your own ratios)