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Nahind278654428lri
Participating Frequently
January 9, 2023

P: Crash on launch

  • January 9, 2023
  • 19 replies
  • 3109 views

Hello,

 

I am reaching out because Lightroom crashes on my computer on start up. I have already Lightroom classic and Photoshop installed and working fine but I cannot get Lightroom to run.

The error I get is more or less (translated from french) the following :

 

Win32 API error 126 (The specified module is not found) when calling ::LoadLibrary from getCFunction 

 

What I already tried :

- Uninstall + Reinstall (even older versions)

- Uninstall + Reinstall Microsoft Visual Studio all versions

- Try to select different GPU drivers

 

I might also tell you that I have an AMD GPU (RX 6700) with its latest drivers.

I also do not have any windows update to install, I am up to date.

 

Could someone help me please ?

    This topic has been closed for replies.

    19 replies

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    October 10, 2023

    Greetings all,

     

    Updates for the Adobe Photography Products have been released.  The October 2023 updates contain a fix for this issue. 

    If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

    Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

     

    Thank you for your patience.

    Rikk Flohr: Adobe Photography Org
      S
      Stéphane30069136ms0a
      Participant
      May 25, 2023

      Hi, i'm having the same issue. Unable to have the application started. The splash screen appear and once the interface load, everything shutdown automatically. I've tried all other solutions suggested here and none have work so far.
      current hardware :
      CPU : AMD 5800x
      GPU : AMD Radeon 6900XT

      Rikk Flohr_Photography
      Community Manager
      Rikk Flohr_PhotographyCommunity Manager
      Community Manager
      May 4, 2023

      Setting back to investigating.

      Rikk Flohr: Adobe Photography Org
      N
      Nahind278654428lriAuthor
      Participating Frequently
      May 4, 2023

      Hello Rikk, this issue is not fixed yet. I still have Lightroom crashing on start. 

      I am using the latest veersion of Lightroom but still nothing has changed...

      Can you open back the ticket please ?

      Thanks,

      Nandane

        Rikk Flohr_Photography
        Community Manager
        Rikk Flohr_PhotographyCommunity Manager
        Community Manager
        May 2, 2023

        Closing as fixed

        Rikk Flohr: Adobe Photography Org
        Rikk Flohr_Photography
        Community Manager
        Rikk Flohr_PhotographyCommunity Manager
        Community Manager
        April 18, 2023

        After updating to version 6.3 (released today) do you still experience the crash?

        Rikk Flohr: Adobe Photography Org
        Rikk Flohr_Photography
        Community Manager
        Rikk Flohr_PhotographyCommunity Manager
        Community Manager
        February 22, 2023

        One of our engineers pointed this doc out. Though for Lightroom Classic, it might be worth trying in your situation: https://community.adobe.com/t5/lightroom-classic-discussions/win32-api-error-126-and-then-i-can-t-see-the-library-module/m-p/7755121 

        Rikk Flohr: Adobe Photography Org
        N
        Nahind278654428lriAuthor
        Participating Frequently
        February 22, 2023

        Yes, still crashing after the update. 

        I have tried to uninstall and reinstall it without any success. 

        Rikk Flohr_Photography
        Community Manager
        Rikk Flohr_PhotographyCommunity Manager
        Community Manager
        February 22, 2023

        Are you still experiencing this crash after updating to version 6.2? 

        Rikk Flohr: Adobe Photography Org
        Timothy.Spear
        Timothy.Spear
        Inspiring
        January 30, 2023

        Yes, I have LrD installed. I do NOT have Classic installed; I wicthed completely to the cloud over a year ago.

        In the short term, a majority of the functionality of Lr is also available via the web interface.

         

        Other random thoughts:

        1. Have you deleted all LrD preference files?

        2. Win32 error loading a module sugests something failed to install or register correctly. Have you tried starting LrD as administrator?

        3. Have you looked into the compatibility mode?

         

        Note: all of these could be really fruitless and a pin to unwind. Therefore, if not in a super hurry, I would give @Rikk Flohr: Photography a few days to see if Adobe can provide a suggestion.

         

        Tim

         

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