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FeedbackCommunityMember
Inspiring
December 17, 2018

P: Desktop: Creating Duplicates Upon Saving

  • December 17, 2018
  • 70 replies
  • 2600 views

Hoping this makes sense!

Almost every time I export/save photos from CC, the program will begin the process, then stop halfway through and restart... which then duplicates the file.

For example, I tried exporting an album of 80 high res images yesterday afternoon, which I walked away from...and four hours later,came back to the program STILL exporting, and I had SEVEN copies of about 3/4ths of the images from the album.

If its user error, for the love of goodness, please correct me.
If its a problem with CC, how would I go about fixing it? I've switched computers, uninstalled and reinstalled and restarted my computer.... nothing seems to fix it!

Please help! Exporting weddings is a frikin NIGHTMARE.

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    70 replies

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    Cicuryn10499771
    Known Participant
    January 10, 2020
    Today I tried again with the same result. This time I kept it running and it finished after all with three duplicates (four files per image - original and three other duplicates). Interesting is that not all of them were duplicated and some of them were duplicated three tomes, some of them twice, some once...
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    Cicuryn10499771
    Known Participant
    January 9, 2020
    Hello Rikk. This just happened to me with Lr CC 3.1. During export I just noticed the progress bar has a lower progress then the last time i took a look at it. In the destination folder many images are 4 times (with *-2.jpg, *-3.jpg and *-4.jpg file names), so the export procedure did reset 3 times since I noticed that and cancelled export. Dunno what to do now. Here is the log though.


    https://1drv.ms/u/s!AsgF9JUMzDPSjMZukcN-k8pMuWDWBQ?e=f00ELt

    jdef16
    jdef16
    Participant
    November 16, 2019
    It does it occasionally for me, but tonight it made SEVEN copies of every photo and I'm trying not to throw the computer put the window. Don't have time for this during wedding peak season
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    FeedbackCommunityMemberAuthor
    Inspiring
    August 30, 2019
    It became far less, but still occasionally does it for me.
    I found that exporting in smaller chunks seems to help. At the very least it’s easier to catch before your computer sits for 36 hours exporting the same 700 photos 7 times.
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    August 30, 2019
    I'm experiencing the same issue and this is a huge issue - please tell me this bug has been corrected? I have a massive wedding to export and am currently unable to do so. 
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    January 7, 2019
    Thanks for confirming.  Are you aware that 2.1.1 was released in December?
    Rikk Flohr: Adobe Photography Org
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    FeedbackCommunityMemberAuthor
    Inspiring
    January 6, 2019
    Its definitely Lightroom CC. I made the switch from Classic to CC at the beginning of this year, and then reinstalled it on my new computer in October.
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    January 6, 2019
    Lightroom CC version: 2.0.2 [ 20181023-1325-d74082d ] (Oct 23 2018)
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    December 24, 2018
    Alethia, 

    You've tagged this as a Lightroom CC issue but I suspect you are actually using Lightroom Classic CC. Can you go to Help>System Info... and get us your installed version number?
    Rikk Flohr: Adobe Photography Org
    D
    DMEEPhD
    Known Participant
    December 17, 2018
    I've seen this behvior as well.  Lightroom has been creating 'ghosts' of .dngfiles since LR 7.5 and this bug was submiited to the development team (or so I was told).  Deleting the duplicates deleted all of the .dngs  from the catalog, but not the hard drive.  One then had to reimport the .dngsto have them back in the catalog.

    Now in LR 8.1, I can delete only the extras and the correct .dngremains.  Unfortunately, LR now creates at least two (2) duplicates every time upon both inporting AND exporting.

    Reinstalling will serve no purpose...it's a bug inthe program, not your installation, and it is a PITA.  I spent eight (8) hours yesterday undoing all of the crap LR created.
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