Skip to main content
Inspiring
July 23, 2019

P: Desktop: "error while checking disk space"

  • July 23, 2019
  • 44 replies
  • 4222 views

can't import any photos.. after reviewing, I'm given this error message: "error while checking disk space"... afterwards, nothing.

This topic has been closed for replies.

44 replies

Inspiring
January 9, 2020
I had to contact services and have them manually control my computer just to fix it... to me a whole 6 hours to get it sorted out... no idea how the fixed it though... bloody ridiculous
Victoria Bampton LR Queen
Community Expert
Community Expert
December 20, 2019
As Rikk suggests, it sounds like your Windows account doesn't have the right permissions. It might be easiest to contact customer services by phone/chat so they can log into your computer and help you fix it.
Victoria - The Lightroom Queen
Inspiring
December 19, 2019
this is my personal laptop, no administrator no networks, my personal
Rikk Flohr_Photography
Community Manager
Community Manager
December 19, 2019
Is your user account on your computer an Adminstrator account? It sounds like you don't have Admin rights. 
Rikk Flohr: Adobe Photography Org
Inspiring
December 18, 2019
no, I don’t have a corporate license, only personal
Rikk Flohr_Photography
Community Manager
Community Manager
December 18, 2019
It sounds like you have a corporate license. You will need to contact your corporate administrator to reinstall. 
Rikk Flohr: Adobe Photography Org
Inspiring
December 18, 2019
I uninstalled the program, installed a creative cloud and there is no application and such a message:

you do not have access to application management, you may need to request permission from your it administrator

Rikk Flohr_Photography
Community Manager
Community Manager
December 18, 2019
Uninstall the Lightroom App.
Restart your computer
Install the Lightroom App

After this check Help>System Info... again to see if you are now on 3.1. 
Rikk Flohr: Adobe Photography Org
Inspiring
December 18, 2019

Inspiring
December 18, 2019
when I try to update, a message arrives that these are the latest updates