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FeedbackCommunityMember
Inspiring
July 23, 2019
Released

P: Desktop: "error while checking disk space"

can't import any photos.. after reviewing, I'm given this error message: "error while checking disk space"... afterwards, nothing.

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    Rikk Flohr-Retired
    Adobe Employee
    Rikk Flohr-Retired
    December 18, 2019
    Go to Help>System Info... and verify you have installed version 3.1 (Current). Then restart your computer.  Launch Lightroom again. Do you still see this message?
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    Rikk Flohr: Adobe Photography Org
    FeedbackCommunityMemberAuthor
    Inspiring
    December 18, 2019
    help please
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    FeedbackCommunityMemberAuthor
    Inspiring
    December 18, 2019

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    FeedbackCommunityMemberAuthor
    Inspiring
    December 1, 2019
    Hi Rikk, my adobe cc desktop app is asking me to get a permission from my IT admin but I am using an individual account can you possibly assist resolve this issue
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    FeedbackCommunityMemberAuthor
    Inspiring
    November 18, 2019
    I need help too! Please! 

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    Rikk Flohr-Retired
    Adobe Employee
    Rikk Flohr-Retired
    October 24, 2019
    Please go to Help>System Info... and get us your installed Lightroom version number.
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    Rikk Flohr: Adobe Photography Org
    FeedbackCommunityMemberAuthor
    Inspiring
    October 24, 2019
    I too am having problems with this. Please help, I am a photographer and need to deliver photos to my clients. I have also updated my OS to Catalina. 
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    johnyem74007688
    Participating Frequently
    October 15, 2019
    thank you! IT HELPED
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    Rikk Flohr-Retired
    Adobe Employee
    Rikk Flohr-Retired
    October 14, 2019
    Thanks. That is  up to date. 

    Try this. 

    Uninstall Lightroom via the Creative Cloud App.
    Restart your computer.
    Use the Creative Cloud App to reinstall.

    What version is installed now? (2.4.1) is current.
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    Rikk Flohr: Adobe Photography Org
    johnyem74007688
    Participating Frequently
    October 14, 2019
    5.0.0.354
    individual
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