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Inspiring
December 17, 2020
Released

P: Desktop: needs to restart to clean?

Just installed lightroom and this constantly flashes on screen then lightroom closed, reopens itself and says this again and keeps circling.

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49 replies

Rikk Flohr-Retired
Adobe Employee
March 16, 2021

Updates to Lightroom Classic and the Lightroom Ecosystem products for Desktop, Mobile and Web were released today and contain a fix for this issue.

Please refresh your Creative Cloud application and install your update when it becomes available. Thank you for your patience.

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Rikk Flohr: Adobe Photography Org
Rikk Flohr-Retired
Adobe Employee
January 29, 2021

Can you describe what happens when you try to log in on https://lightroom.adobe.com? 

Can you provide a screenshot?

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Rikk Flohr: Adobe Photography Org
Inspiring
January 29, 2021

Hi Rikk ... we did not have any success trying to log in at lightroom.adobe.com

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Victoria Bampton LR Queen
Community Expert
Community Expert
January 25, 2021

@PigTown10101 a long shot but try disabling your network connection (e.g. wifi) temporarily.

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Victoria - The Lightroom Queen
vinsonc73862150
Participating Frequently
January 24, 2021

I too own it through the school however there isnt enough time for me to pause the syncing. Any other solutions?

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vinsonc73862150
Participating Frequently
January 21, 2021

@8510810 I still have the lightroom needs to restart to clean some things up for you and cannot pause the syncing like suggested by @mmakki anythiung else to trY?

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Rikk Flohr-Retired
Adobe Employee
January 19, 2021

Thanks Kurt,

With Lightroom closed, if you go to https://lightroom.adobe.com and attempt to log in using the same Adobe ID does it log in? 

If yes, does launching Lightroom Desktop now clear the looping message when you unpause sync?

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Rikk Flohr: Adobe Photography Org
Inspiring
January 15, 2021

@Rikk It's fixed for now. I looked  at another comment and the paused syncing worked for me although I can no longer use the cloud for any future projects.

  

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Inspiring
January 15, 2021

*Kurt Hopefully you can get back the edits that you previously worked on. I haven't used it yet so in my case, the paused syncing is okay for me. I fortunately have 1TB of space to work with so it's fine that I can't use the cloud. 

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Inspiring
January 15, 2021

*mmakki TYSM!! It worked!! It definitely took quite a few tries but it does work. 

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