Skip to main content
AnthonyRayShane
Known Participant
October 21, 2020

P: Desktop: paste settings on multiple photos freezes before completing

  • October 21, 2020
  • 114 replies
  • 3342 views

had about 13pics I was adjusting, and after 11 it froze and wouldn't paste to the rest. Also I had tried to do the same thing earlier with a larger amount and had problems as well, it got to about 80done and froze.

 

Love the update otherwise though!

This topic has been closed for replies.

114 replies

HawkView
Participant
December 24, 2020

@Rikk I had the exact same issue with version 4, and had to revert to 3 to be able to use Lightroom (all my workflow involves hundreds of photos for orthomosaic mapping).

I just installed version 4.1, and the same issue persists.

Rikk Flohr_Photography
Community Manager
Community Manager
December 21, 2020

Thanks for the screenshot. It looks like a Microsoft OS - level crash.   

A clean reinstall of Lightroom would be a good place to start. 

  • Clean Lightroom Install Procedure
  • Close Lightroom
  • Restart the computer
  • Use the Adobe Creative Cloud App to uninstall Lightroom
  • Restart the computer
  • Install Lightroom via the Creative Cloud App without launching any other programs.
  • Restart the computer
  • Launch Lightroom
  • Wait 5 minutes
Rikk Flohr: Adobe Photography Org
Participating Frequently
December 19, 2020

Occassionally there is a crash dialog, not everytime after closing the program. Crash dialog looks to be the same as from the previous issue that was fixed in the latest update, but still appears on my setup.

I use the same email here.

Total space about 500gb, free space about 60-80gb.

Rikk Flohr_Photography
Community Manager
Community Manager
December 17, 2020

We've reviewed the email address you use with this forum and find no crash reports in our system.

  • Did you see a crash dialog?
  • Do you use a different email address when filling out the crash report?
  • Was the crash dialog Adobe, Microsoft or Apple?

Can you give me the total space and free space on each of your harddrives?

Rikk Flohr: Adobe Photography Org
Participating Frequently
December 17, 2020

@Rikk Thanks for replying. I'm not resurrecting an old thread, this should be the correct place to report on the same bug that is not fixed. Anyway, I have started a new thread with the information per your request.

Participating Frequently
December 17, 2020

Same bug as reported before, not fixed in latest version. Ctrl-shift-C and choose to copy all settings from a photo. Select 10-300 photos and paste settings. Usually it will paste the settings to 20-30 photos and then freezes the process, occasionally it manages up to 100 photos. Only way to recover is to close the program and do again. Sometimes after closing the program will crash.

As I do product photography I have a best setting to apply to all new photos as a basis to speed up my work, including light/color/crop settings. The issue happens less when copying a few settings instead of all. Photos are shot in RAW on a Sony ILCE-5000. Disk space and memory is plenty. Win 10 is updated to latest version. 

Lightroom version: 4.1 x64 [ 20201120-1311-17d302b ] (Nov 23 2020)
NGL Version: 1.22.1.3
WF Version: 3.1 2fd01ab
Operating system: Windows 10
OS Version: Windows 10 Home (2009)
Application architecture: x64
System architecture: x64
Computer model: LENOVO 90L50017MW / AMD Ryzen 5 3600 6-Core Processor              
Logical processor count: 12
Processor speed: 3,6 GHz
Built-in memory: 16317,7 MB
Real memory available to Lightroom: 16317,7 MB
Real memory used by Lightroom: 571,9 MB (3,5%)
Virtual memory used by Lightroom: 670,0 MB
Memory cache size: 314,7 MB
Internal Camera Raw version: 13.1 [ 658 ]
Maximum thread count used by Camera Raw: 7
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 0MB / 8158MB (0%)
Camera Raw real memory: 0MB / 16317MB (0%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1200
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: DirectX: NVIDIA GeForce GTX 1650 (27.21.14.5167) - 4 GB
Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I4_GPU3, hard: success, soft: success, wl: Yes, bl: No
OS Media Capability: true

Application Folder: C:\Program Files\Adobe\Adobe Lightroom CC
Settings Folder: C:\Users\queen\AppData\Roaming\Adobe\Lightroom CC
Library Folder: C:\Users\queen\AppData\Local\Adobe\Lightroom CC\Data

Rikk Flohr_Photography
Community Manager
Community Manager
December 16, 2020

@Tommi Nieminen 

We are no longer able to reproduce the bug here and several on the thread are reporting this fixed.  It is possible you have a different issue. Rather than attempting to resurrect this thread, can you post a new thread with complete information about your system, OS/LR Version Number, memory on disk and other details?

Rikk Flohr: Adobe Photography Org
Participating Frequently
December 16, 2020

Please reopen this bug, as the problem persists through the latest update.

Rikk Flohr_Photography
Community Manager
Community Manager
December 8, 2020

Greetings,

Updates to the Adobe Photography Products were released yesterday and include a fix for this issue. Please install the December update, restart your system and verify that you are no longer experiencing the issue.

Thank you for your assistance in reporting, providing additional information and, most of all, for your patience.

Rikk Flohr: Adobe Photography Org
Participating Frequently
December 8, 2020

Not fixed. Still freezes even after the update. Doesn't freeze as often though.