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Niko0101
Participant
July 8, 2020

P: Desktop: Resets recently edited photos randomly and won't shut down

  • July 8, 2020
  • 48 replies
  • 3087 views

I've had this happen more than a few times: Lightroom clears all my edits from a photo, when I change selection to a next photo. I've lost more than days' worth of work since I haven't every time notice this happening, and it's a real bummer to see all edits gone after editing dozens of photos in one session. Also, each time this happens, the Lightroom app won't shut down and has to be force quitted. 

There has to be a solution for this, right? 

I'm using version 3.3 on a 2018 MacBook Pro.

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    48 replies

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    F
    FeedbackCommunityMember
    Inspiring
    January 11, 2021

    It says I have version 4.1. I tried to update it but it says I am up to date with software. 

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    January 11, 2021

    This was fixed in the October release (Note this is an old thread marked solved)

    Please go to Help>System Info… and get us the exact installed version number of your software. 

    Rikk Flohr: Adobe Photography Org
    F
    FeedbackCommunityMember
    Inspiring
    January 11, 2021

    This is still constantly happening to me since the update happened. You guys need to fix this or I will cancel and find another service to use. I lose hours of work nearly on a daily basis. 

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    October 20, 2020

    Greetings,

     

    Updates for the Adobe Photography Products were officially released on 10.20.2020 that include fixes for this issue. Please install the most recent update and confirm that your issue is now fixed. Please let us know if you encounter any issues.

     

    Thank you for your patience.

    We have a new bug open for this issue. It should be fixed shortly. 

    Rikk Flohr: Adobe Photography Org
    F
    FeedbackCommunityMember
    Inspiring
    September 24, 2020

    having the same exact issue repeatedly and losing a lot time re-editing.

    F
    FeedbackCommunityMember
    Inspiring
    September 24, 2020

    Did you ever find a solution to the random edit reset issue when you change the image selection?  

    F
    FeedbackCommunityMember
    Inspiring
    September 24, 2020

    Doesn't look like the "engineers" ever fixed this bug? 

    I'm on the latest update and have the same symptoms.

     

    F
    FeedbackCommunityMember
    Inspiring
    September 7, 2020
    This also happens constantly for me.

    • BUILD: 20200804-0825-1542eef
    • VERSION: 3.4
    • getOS: MacOSX
    • getOSVersion: 10.15.

    Also cannot export photos during this time. Seems to be correlated with closing the lid on the laptop with Lightroom still running.
    N
    Niko0101Author
    Participant
    August 29, 2020
    Hate to keep complaining but.. For the past few days, I've had the program crash when launching it, or it opens up the usual way but the library seems completely empty and program is offline, even though the network connection works on all other apps. I have to start and quit, or alternatively have the program crash a few times before it opens up with my photos in it and functions normally. 
    N
    Niko0101Author
    Participant
    August 23, 2020
    Any updates regarding this issue, or solving it? Problems are still present, and honestly there is no way I am able to continue using Lightroom if there won't be a solution soon - feels like now I'm paying +150 € per year for something that wouldn't be worth it even if it were free. Price gap to competitors has closed ages ago by thousands of euros if we take into consideration the hours of work I've done to cover up the gone edits.
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