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adamDr
adamDr
Known Participant
January 6, 2019

P: Import stuck on checking free space on disk

  • January 6, 2019
  • 51 replies
  • 6011 views

When trying to import photos from my SD card Lightroom CC is stuck at the phase "Checking free space on disk". The local storage is on my LAN NAS (FreeNAS) with more than enough free space. Also local hard drive is full of free space. Windows can see the correct free space on both NAS and local drive.
Import of the same files from the same SD card to Lightroom 6.0 is working without any problems.
Update: after several minutes the import continued but was very slow.

Working with LR CC is becoming unacceptable, if those issues are not fixed in a month I'm giving up on the subscription. It's not worth it. I lose less time with moving my files via USB disk and sharing on Google Photos rather than relying on Adobe Cloud...

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    51 replies

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    FeedbackCommunityMember
    Inspiring
    August 16, 2020
    It became worse for me once I did the update 😞
    F
    FeedbackCommunityMember
    Inspiring
    August 8, 2020
    I get this all the time when I import. So much so that I'm probably not going to continue. You need to fix it.
    F
    FeedbackCommunityMember
    Inspiring
    August 6, 2020
    Followup to my post.  It seems the issue was related to Lightroom not being able to connect to my cloud storage.  In the cloud icon, it was stuck saying it couldn't connect.  Rebooting the computer as well as the cable modem resolved the issue so I think for me this was network related.
    F
    FeedbackCommunityMember
    Inspiring
    August 6, 2020
    This issue is happening on Windows, stuck on "checking free space on disk".  The workaround for Mac obviously not available.
    F
    FeedbackCommunityMember
    Inspiring
    July 22, 2020
    happens to me too a few times a day. Really annoying.
    F
    FeedbackCommunityMember
    Inspiring
    June 27, 2020
    Agree. There must be a message of some sort. Or even better, a popup with a button sending you directly to where you need to do the action, as all other apps are doing.
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    June 24, 2020
    I am guessing the problem is more related to this than the thread on which you posted. https://feedback.photoshop.com/photoshop_family/topics/lightroom-3-3-storage-location-on-nas
    Rikk Flohr: Adobe Photography Org
    F
    FeedbackCommunityMember
    Inspiring
    June 24, 2020
    Just became a brand new trial user. First time ever using Lightroom. Pumped about it. 

    And I can't even import my first image bc of the above issue. Seriously? This is how you give a first impression? 
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    April 9, 2020
    Does restarting your computer help? 
    Rikk Flohr: Adobe Photography Org
    F
    FeedbackCommunityMember
    Inspiring
    April 9, 2020
    same issue.  Version 3.2.  Tried it with one photo, 4 photos, 10 photos.
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