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Participant
May 23, 2023 3:39 PM UTC
Released

P: Lightroom keeps showing this error when launched

 

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13 replies

Rikk Flohr-Retired
Adobe Employee
Aug 17, 2023 4:09 AM UTC

Greetings all,

 

Updates for the Adobe Photography Products have been released.  The August 2023 updates contain a fix for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for your patience.

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Rikk Flohr: Adobe Photography Org
numa'poze
Participating Frequently
Jun 16, 2023 6:26 AM UTC

great news
I was able to finally make all them things work for me again.
it only took a windows re-instalation, hours of my time and a lot of frustration.
I would like to thank the adobe team for their support, but it was nonexistent. 

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numa'poze
Participating Frequently
Jun 14, 2023 3:00 PM UTC

nice condescending tone there, Bob.

let me also try it, since you haven't even bothered too read the posts I've wrote above.

 

I know perfectly well the differences between the two Lightroom variants.

one is the cloud based one, the one which HAS NEVER WORKED for me in two weeks, since first  purchasing it and installing it, giving me this exact error as in the OP. with the new update, the error message was also updated, that's about it.

the second one, Lightroom classic, is the one I can't use with the newest update, and you could make yourself usefull for once and point me to the thread where people are discussing this issue, so I can complain in vain there also, for another two weeks, before canceling my subscription. 

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Rikk Flohr-Retired
Adobe Employee
Jun 14, 2023 12:29 PM UTC

@numa'poze  While I am glad things are working again for you, this bug thread is for Lightroom Desktop (6.4) not Lightroom Classic (12.4)

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Rikk Flohr: Adobe Photography Org
numa'poze
Participating Frequently
Jun 14, 2023 5:16 AM UTC

I uninstalled lrc 12.4 and reinstalled lrc 12.3, which I can thankfully still use. 
again, great job. 

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numa'poze
Participating Frequently
Jun 14, 2023 5:01 AM UTC

here's an update after the most recent updates.
what's new? I can't use lightroom classic either now.
this is simply great, guys. I've sent reports after reports with no answer. 

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numa'poze
Participating Frequently
Jun 5, 2023 11:32 AM UTC

did anyone find a working solution for this or at least an explanation? the adobe support team is utterly useless. 

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numa'poze
Participating Frequently
Jun 2, 2023 3:59 PM UTC

are you done investigating yet? 

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Participant
May 26, 2023 3:50 PM UTC

Same for me:

 

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