Participating Frequently

P: LR iOS batch export gets stuck

Forum|Forum|1 year ago
November 1, 2024
48 replies
7515 views

Is anyone experiencing download issues currently? The process begins to download and then arrives at a point about a quarter way of the downloads then seems to start freezing up. If I go individually through each picture it allows for the download but as a group I'm having issues. Anyone know what it is causing it?

{title modified by Moderator to be clearer}

iPadOS

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lynne23670389zim5

Participant

Yes my iPad Pro started doing this recently too. It has become very slow and won't export the edited photos to my iPad . It freezes and says rendering. Everything is up to date and I've plenty of space on the iPad. It hasn't done this before but now it's every time . I use Sony a9iii. No issues previously .

I

Immer weiter.

Participant

Gibt es schon eine Lösung?

Also das Einfrieren passiert jetzt auch hin und wieder beim Rendern, aber echt schlimm ist die Geschichte mit dem Speichern.

Ich muss jedes!!! Mal vor dem Speichern das iPad komplett herunterfahren/neu starten, ansonsten hängt es sich beim Speichern immer auf.

So kann man nicht arbeiten

C

Charlie.D

Community Manager

@AlexJz

Thanks for the great notes! It's this kind of detail that really helps developers investigate.

I'll follow up here when I have some news to share about this matter.

A

AlexJz

Inspiring

@Charlie.D when it happened:

- Local files. I always check "Store Locally" otherwise the app is just plain unusable

- Leica Q2 or SL2 DNG files

- Original files, not denoised/enhanced

- Export was at 4096px JPG 80% sRGB or 90%

It basically froze with this dialog:

Waited a few minutes, it wasn't recovering.

Restarted twice, same thing.

Only after a hard restart of the application, I was able to do the export once again.

It doesn't appear very often to be fair, I can't really find a set of actions that would reproduce it consistently.

iPad M4 14 - since Lightroom 10.0.1

MacBook Pro 16’’ M1 Pro 16GB on OSX Ventura 13.1

I

Immer weiter.

Participant

Hallo zusammen,

ich habe eine Problem mit LR-App (nicht Mobile) und meinem iPad Pro.

Bilder bearbeiten usw. ist nach wie vor möglich, nur wenn ich den ganzen Kram exportieren möchte,

kommt das Fenster, es würde exportieren, nur passiert dann nichts mehr. Meistens schon beim ersten Bild, manchmal hört das Programm auch mittendrin auf. Wenn ich dann das iPad neu starte und den Exportvorgang wiederhole, klappt es dann (meistens). Das ging los, als mit einem Update dieses Content Credentials als beta aufgespielt wurde. Das habe ich ausgeschaltet, bringt aber nichts.

Gibt es da irgendwelche Lösungsansätze?

Und wie ist das eigentlich: liest und löst Adobe hier mit, oder überlässt es sowas komplett der Community?

Besten Dank schon mal.

Icke

A

AlexJz

Inspiring

That's an issue which starts to be reported many times here and elsewhere...

There's clearly a batch export issue, where Lightroom will completely freeze randomly on an image.

Mentioned here as well: https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-discussions/lightroom-app-performance-is-now-terrible-on-ipad-os-what-happened/m-p/14955562#M96671

Funny, I received a notification of a post from an Adobe employee on the other post, to get more info.. when I clicked on the link, nowhere to be found, and when I PMed her, no response.

MacBook Pro 16’’ M1 Pro 16GB on OSX Ventura 13.1

C

Charlie.D

Community Manager

Thanks again! We were able to reproduce the problem with images from your specific camera. Other raw images did not have the same issue.

I converted this from a regular post to a bug for tracking. Setting this to "Acknowledged" while we wait for Dev's investigation

C

capoeiraaustin1Author

Participating Frequently

Oh, yes. Exporting photos to my library seems to begin but then continually hits a point that it freezes. Sorry for the confusion.

C

Charlie.D

Community Manager

Can you share more details? Are the images downloading from cloud storage, or do you already have the files available locally? If you're not sure, can you import 10 new images from your device camera roll, and then try exporting them?

Also, what are your specific export settings used? If I use Export As... DNG, or Export As.. JPG Largest Dimensions @17120455% quality, I can successfully export 30 or more images. Are you enabling Content Credentials?

Perhaps sharing a screen recording of what you're doing could help us see the issue.

F

Fred_123

Participant

iPad Pro M4 and I believe it's the updated to iOS 18 they currently have out.

There has been a noticeable decline in the performance of Lightroom on my iPad Pro over the past few weeks. Issues include:

Syncing - It takes forever and a day longer than it used to.
Exporting - For some reason exports get stuck now on a random file. It’s beyond frustrating, it just sits there with this stupid message “rendering - this may take some time”. This will be on like a random file, like say file 3 of 30. You have no way of telling what is the problem and lightroom just sits there offering no help. So I have to now go through and export each one individually!
General edits and the like are just so unresponsive now. Something relatively simple, like rotating the image, there’ are big old gaping pauses now and it’s death by a thousand cuts to my workflow!

Seriously, what happened? I wish Adobe would stop working on useless generative AI projects that no one asked for but are valuable internally for someone's promotion packet and actually just stabilise the app!

C

Charlie.D

Community Manager

When you say Download, do you mean Export? Or are you talking about Store Locally for albums? I'm not really clear on what you want to do.

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