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Inspiring
August 18, 2020

P: Missing Pictures, Presets, and Watermark Data after 5.4 Update

  • August 18, 2020
  • 310 replies
  • 3809 views

Yesterday when I use the Lightroom Mobile, it was okay. I still have my presets and pictures saved in the apps but today , 18th August 2020 , after I updated the apps on Apps Store, all of my pictures and presets gone. I really need this to be fix as soon as possible. Please help me as I really need all those pictures and presets.

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310 replies

Inspiring
August 19, 2020
Same here. Please Adobe, solve this! We trust you. Our work is on the line!
Inspiring
August 19, 2020
I lost all of my presets and edited photos. I'm unsubscribed.
Inspiring
August 19, 2020
Same here, I really need all my photos and presets (which were bought and expensive) back! I need them for my job and I feel confused 😕😕 subscribed
Inspiring
August 19, 2020
Lightroom presets and 900 photos are gone. How to fix this?
Inspiring
August 19, 2020
i’m not subscribed. but i’ve been editing on lightroom for years and have tons of presets and they are all gone. all my photos are gone. i’m freaking out!! PLEASE HELP!!!
Inspiring
August 19, 2020
I am not subscribed. I am using the mobile version free and I have the same problem since yesterday. All my photos and presets of this year were deleted. The last photo I can see is from December 2019.
Inspiring
August 19, 2020
I have the same. I’m subscribed
Inspiring
August 19, 2020
Me too, I’m subscribed and all my pictures from last year and presets are gone 😞 Will you fix it?
Inspiring
August 19, 2020
What can happen if I uninstalled the app in the meantime?
Inspiring
August 19, 2020
Same here, all presets are gone........ (ios too)