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Inspiring
August 18, 2020

P: Missing Pictures, Presets, and Watermark Data after 5.4 Update

  • August 18, 2020
  • 310 replies
  • 3808 views

Yesterday when I use the Lightroom Mobile, it was okay. I still have my presets and pictures saved in the apps but today , 18th August 2020 , after I updated the apps on Apps Store, all of my pictures and presets gone. I really need this to be fix as soon as possible. Please help me as I really need all those pictures and presets.

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310 replies

Inspiring
August 19, 2020
Same thing: no presets and photos. We hope you fix this soon.
Inspiring
August 19, 2020
I have the same problem. Most of my photos and all of my purchased and free presets are gone. Please fix this asap, i need all of my presets for my work :") thankyou. ( i'm unsubscribed)
Inspiring
August 19, 2020

Same thing: no presets and photos. We hope you fix this soon.
Inspiring
August 19, 2020
Same whit me. All data, photos, presets- gone. Please fix this. I need my presets.

I was unsubscribed when disappeared, but signing up thinking it was because of my free account.
Pleaseeee FIX

Inspiring
August 19, 2020
Sorry I’m unsubsrcibed, tried to edit my post but I can’t, anyway waiting for solving this problem!
Participating Frequently
August 19, 2020
Same. All data, photos, presets- gone. Unsubscribed free version. I’m so upset.
Inspiring
August 19, 2020
Same. I lost all my presets and photos since 2017! Is this something that can be fixed? This is devastating
Participant
August 19, 2020
The same. I’ve lost over 1k photos. This is “the best” gift for the International photography Day ever! I’m subscribed
Participant
August 19, 2020
The same. I’ve lost over 1k photos. This is “the best” gift for the International photography Day ever! I’m subscribed
Inspiring
August 19, 2020
I lost all my presets and edited photos. I’m unsubscribed