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Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
Community Manager
March 16, 2021

Updates to Lightroom Classic and the Lightroom Ecosystem products for Desktop, Mobile and Web were released today and contain a fix for this issue.

Please refresh your Creative Cloud application and install your update when it becomes available. Thank you for your patience.

Rikk Flohr: Adobe Photography Org
lexn93
lexn93
Participant
February 18, 2021

I just started using Lightroom for iPad and am experiencing this issue. Can't believe this has been going on for years now. I'm disappointed to see that this is a common occurrence for people.

F
FeedbackCommunityMemberAuthor
Inspiring
February 18, 2021

My lightroom mobile has been acting up a lot lately. It never syncs, until I uninstall and then reinstall. Sometimes, edits get deleted, when I close the app and open it later. Now, I am seeing error code: T20200121. This is aggravating. Could you please fix these issues already?

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
Community Manager
January 27, 2021

We have a fix for the final couple of odd occurrences coming up in the next release. 

Rikk Flohr: Adobe Photography Org
F
FeedbackCommunityMemberAuthor
Inspiring
January 27, 2021

Error code is: T20200121

Tried uninstalling and reinstalling thrice. Problem still cropped up. Anyway I can recover the photo or at least copy the settings so I can apply to another copy of the photo that actually works? Pretty desperate right now. Thanks in advance

L
LowRecruit
Participant
January 27, 2021

Hi. Im using lightroom mobile now and just encountered the sha256 mismatch error. From previous posts I have seen that this was supposed to be patched a loooong time ago yet I sti have this problem. Any way I can fix this or at least recover my edit so I can reedit another copy of the photo? Thank you in advance

Akash Sharma
Akash Sharma
Legend
January 28, 2021

Hi there,

 

Sorry that you're still facing the error code t20200121 while using Lightroom mobile app. 

 

Please note that this is a known issue with Lightroom mobile and it was partially fixed in one of our precious updates. There will be another update in the future fixing the rest of the cases. 

 

If you are not using the latest version of Lightroom mobile app, please update from the PlayStore. Here's the feedback discussion where we are monitoring this issue: https://feedback.photoshop.com/conversations/lightroom-mobile/lightroom-mobile-error-t20200121/5f5f46294b561a3d42773fe5?page=3 

 

Thanks,

Akash

A
Alan J Guin
Participating Frequently
December 22, 2020
Continued, Different Error Numeration:
 
A
Alan J Guin
Participating Frequently
December 22, 2020
Please see screenshot example below:
F
FeedbackCommunityMemberAuthor
Inspiring
December 17, 2020

This was never a problem until today. I only use Lightroom mobile and an image that I edited on my phone suddenly stopped loading on my iPad Pro (I had been able to work on it previously), but was still accessible on my phone. 

I logged on to Adobe.Lightroom.com and was able to make very minor edits (some options were greyed out entirely) and now I can’t access the image on my phone either. This is extremely frustrating. 

Both are fully updated to 6.1.0 and it seems like I’ve completely lost this image as the online editing seems crippled. Also, I’ve only used 9 of my 20gb of cloud space so it’s not a storage issue. 

please help. 

A
Alan J Guin
Participating Frequently
December 17, 2020

@Rikk Any updates on a fix? This issue continues and is very frustrating. Thank you!

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