Inspiring

P: Mobile: Error T20200121

Forum|Forum|5 years ago
March 18, 2020
90 replies
6206 views

Hi! I have the same error with code T20200121 and my mobile LR version is the latest - 5.2.2. I’m using iPhone XS, iOS version 13.3.1

Note: This conversation was created from a reply on: Lightroom Mobile (iOS): "The photo failed to load" on iOS after sync from Classic....

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FeedbackCommunityMemberAuthor

Inspiring

Thanks for answering! Looking forward for this problem to be solved 🙂

Rikk Flohr_Photography

Community Manager

Please note that enabling Analytics allows us to discover what the issue might be - it is not a fix for the issue. We are still investigating.

Rikk Flohr: Adobe Photography Org

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FeedbackCommunityMemberAuthor

Inspiring

Oh men, still doesn't work. I don't understand what's going on...

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FeedbackCommunityMemberAuthor

Inspiring

I'm having the same problem. Analytics are enabled, I have version 5.2.3 and I have tried to delete the app and install again. Nothing works.

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FeedbackCommunityMemberAuthor

Inspiring

I did it on my iPhone.

To be more precise, on my iPhone I opened "Settings" / "General" / "iPhone storage" / "Lightroom" and selected "Delete the App" from that screen.

I don't know if it's exactly the same as deleting the app from the iPhone home

Then reinstalled the app from the App Store.

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FeedbackCommunityMemberAuthor

Inspiring

Did you do it on your phone or the desktop? I tried to delete the app in my Iphone and then install again, didn't work 😞

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zantem

Participant

Hey guys, I have one photo that I've duplicated and edited on Lightroom CC PC, the edits won't share to the online version or iOS (coming up with error T20200121 when viewing in iOS), and also won't come up in Adobe Portfolio

99jon

Legend

Have you installed the update 5.2.3 from the app store? You may wish to join this similar conversation and share a log file.

https://feedback.photoshop.com/photoshop_family/topics/lightroom-mobile-error-t20200121-g0in7knm875us

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FeedbackCommunityMemberAuthor

Inspiring

I had the same problem (latest version, plenty of space, ...).

For your information, I've uninstall Lightroom, and then reinstall Lightroom.
Now everything is working fine.

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FeedbackCommunityMemberAuthor

Inspiring

Still an issue, and my light room usage was already turned on.

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FeedbackCommunityMemberAuthor

Inspiring

It is still an issue, I am on the latest lightroom version.

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