P: Mobile: Error T20200121

Can you both make sure that you've enabled Analytics in your app so we capture some information?  Settings>About Lightroom > Send Usage Info

Still having issues even with the new 5.2.3 update as well..

I’m having this issue too, even after updating to 5.2.3.

Updates to Lightroom Mobile for iOS were released last night that address this issue. Please download the latest update via the Apple App Store and install. Please let us know if you continue seeing the issue after updating to 5.2.3. Thank you for your patience!

I can’t open an image on light room mobile which I previously edited on my light room PC

It’s there online and I have enough disk space

Hello, the same problem happens here when I want to work with a duplicate. If I want to make a duplicate, I will have to do it on the desktop app, then open the lightroom via browser, edit the image and only after all this procedure will the photo be available in the mobile app for editing and download, otherwise it presents this error code . Weird! I'm using the latest versions of apps on iPad and Mac.

An additional request from engineering:  Check if the images exist on Web (https://lightroom.adobe.com  and ping us if they don't. Additionally, please check to see if you have enough space on disk. 

We have a fix coming for this in an upcoming release. Thanks for the reports.

I am having the EXACT same error code with the same number appear on my mobile version of Lightroom as well. The edits that I did on my desktop version are  not transferring over and the message "The photo failed to load" is showing up. Please help!