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November 17, 2018

P: Mobile: Flash Available while Shooting DNG on iPhone Xs

  • November 17, 2018
  • 44 replies
  • 1237 views

Hello, I'm using an iPhone Xs running iOS 12.1 with Lightroom Mobile 4.02.  I'm noticing that, when I shoot  DNG, the flash is off and the icon greyed out.  The flash is operating normally when shooting JPEG, and with the native iOS camera.

I tried resetting the phone and deleting/reinstalling Lightroom but no joy.  Is this normal behavior?

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    44 replies

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    FEC
    FECAuthor
    Participating Frequently
    September 23, 2019
    Yes, I'm on the iOS 13 public release on an iPhone Xs and still see the issue...
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    September 23, 2019
    Are you still experiencing this issue after updating Apple's iOS to Version 13? (note - not the Beta but the public release)
    Rikk Flohr: Adobe Photography Org
    rus5
    rus5
    Known Participant
    September 19, 2019
    If you follow anything to do with Adobe, it's not hard to believe at all.  They own you.  And they know it.  You'll take what they give you and like it.  And pay them for it.
    F
    FeedbackCommunityMember
    Inspiring
    September 19, 2019
    Can't believe that this is still open - without an update. It's been almost a full year.
    rus5
    rus5
    Known Participant
    September 12, 2019
    This is really bad.  How does Adobe decide whether or not I get to use my flash?  I just lost a photo because the shot was way too dark to shoot without it and I was unable to turn MY flash on.  Get that  Adobe - MY FLASH!  By the time I got DNG turned off (and using DNG is the ONLY reason I even bother with LR camera by the way), it was too late.  Screw you adobe.
    F
    FeedbackCommunityMember
    Inspiring
    July 6, 2019
    Is there any movement on this issue? I'm trying to use the Lightroom camera in DNG and a Lume Cube flash for handheld macro shooting. I need the camera flash to trigger the slave mode in the Lume Cube.
    F
    FeedbackCommunityMember
    Inspiring
    July 3, 2019
    Just started using version 4.3.2 and this problem seems to still exist. Is there a fix in the works?
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    December 11, 2018
    Correct, FredC. The issue is still open in our system.

    Rikk Flohr: Adobe Photography Org
    FEC
    FECAuthor
    Participating Frequently
    December 11, 2018
    FYI, the v4.1.0 that I downloaded today hasn't fixed the problem...
    Victoria Bampton LR Queen
    Community Expert
    Victoria Bampton LR QueenCommunity Expert
    Community Expert
    November 20, 2018
    There was a bug that the flash didn't work with DNG on the iPhone X. That may be back with the newest iPhones.
    Victoria - The Lightroom Queen
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