P: Mobile (iOS): Not saving photos

Hi Charlie,

Here is what I did:

Take about 20 HDR shots in a row (= without letting LR processing them) hearing each time the shutter sound (which should be nice to be able to turn off, by the way 😉 )

When I go back to the main screen in LR and check the little cloud icon, it says
1) Sync is supsended --> ok, no problem with that 🙂
2) Processing images --> there are only 16 images being crunched


When averything is done and I go back to "All photographs", I only have 16 images saved.

This might not look like a very big deal, BUT it might be a real issue when you only open the app (using the widged, for example) to take a picture here and then and then closes (not kill) it right afterwards. You quicly hit this 16 image limit!

EDIT: the 16 limit seems to be dependent on iOS: I tried again and had 13 or 15 images.

Don, thanks for reporting the issue.  I have logged a bug and we're trying to gather info to help our developers investigate.  I may reach to you directly for more info soon.

Antoine, I'm not sure what you mean about being limited to 16 photos?  with my own iPhone SE, I just captured 45 new HDR images in about 2 minutes, and they are all processing smoothly.  If your SE isn't letting you capture more than 16 images, can you describe more what steps you are using and what is stopping you?  Do you have enough free storage space on your device?

The 16 limit is on an iPhone SE (should be the same on 6s because of the same hardware). The limit is 27 on iPad Pro

Wow! If that is the case — 16 photo limit — I surely could have exceeded it. I was shooting. Not counting.

I have some 20 gigs free on the phone so I haven’t been mindful of limiting my shots.

HOWEVER!

I tried to shoot a lot of pictures and there seems to be a limit (maybe phone dépendant) of 16 pictures!
If you open the app only to take a picture, you can (and will!) quickly exceed this amount and loose the pictures!

Maybe that’s your story?

I mentioned it because I feared I had the same issue yesterday. Fortunately for me (and unfortunately for you, I’m afraid) I just had to wait for the processor to crunch down the pics.

I just tried to take a 5 HDR pictures and directly kill LR. Even then the pictures were rendered upon reopening the app. I’ll give a try with more pictures, maybe there is a limit

Thank you Antoine and Rikk for your parallel suggestions. I plugged in the phone, opened LR Mobile and let it sit for 20+ minutes open and on after being fully synched with the mothership.

Not a single new HDR image emerged from last week's shoot. 

Appears they were not recorded, as I feared. 

Don,

If you open the app, and leave it sit for 10 or 15 minutes o do the background HDR processing do any images eventually show up?

I might have a clue!

If you were shooting a lot of HDR, the app needs time (open time!) to process them. It’s displayed when you tap on the sync button.

Camera was launched inside the app. Captures were a fraction of a second apart to a minute or two apart. The app was continuously open within a span of about five to ten minutes as I teetered precariously on a coastline cliff. 😉

Lightroom CC was open only for the shooting, unless it remained open in the background. Not sure. I don't remember closing it. BUT no crashing; no force quitting.