P: mobile: Store locally does not work anymore (iOS)

Don’t take it bad, but does the issue needs to affect an Official Rep before it is taken seriously?

I had no reply from Ignacio nor on this forum since ages. Is thes really how Adobe treats it’s customrs? Is QC a known issue and will we ever get a Mea Culpa or will this continue forever? (Should I add: as long as the cash flows).

I don’t want want to be rude or whatsoever, but is this really a respectful way to treat customers?

Not so nice that we have to wait until YOU personally have a problem for you to ping the team on our behalf when we've been waiting patiently for feedback over here for TWO MONTHS.

I have pinged the team on this. My iPhone is experiencing the same issue today. 

Just for the record: I was on the plane lately and could not use the app I am paying for.

Could you please put my subscription on hold until this is solved ?

Up! Any fix on the roadmap?

Seems there might have been something messed up about the collection itself, I created another collection with the same name but with a "2" added and then I started moving the photos from one collection to the other. All the syncing completed just fine in the new collection.

So if you're in a pinch, this might work for you as well. Also the process was extremely quick since it doesn't re-upload the files if they were already in the Adobe sync cloud.

Yea, so it didn't even fully work for me. It did fix a lot of the images, now I get to 2030/2036 but then it stalls forever again. Also seems like it has a queue, so I can't download other albums once it stalls out for one of them. 

Seems to be clearly a server/app sync issue, but since this is the album I'm trying to work on right now, it's really annoying! Hopefully they can fix it soon. 

Thanks for the advice 🙂

As I have many many folders to sync (yes, folders! bluntly duplicated to collections as folders don't sync), I will not try too much to mess with it. It seems to be clear it's a server/app issue so I'll just wait until the problem solves. Let's hope for un update soon as an engineer is looking at it 🙂

No, but it shouldn’t matter as the vast majority of my synced catalog is coming from Classic. It also fails with original files upload from iPad.