Participant

P: Shutter Sync issue for iphone 15 pro max on 5x telephoto lens Raw

Forum|Forum|2 years ago
November 13, 2023
17 replies
1965 views

Hi all,

I was hoping the most recent update (9.0.1) would fix, but it appears the bug still persists. If you take a raw photo in the lightroom app using the iphone pro max telephoto (5x) you can see issues with what appears to be shutter sync. It is especially apparent if you take a flash photo, as you often get a black bar or no readout all together.

iOS: iPhone

This topic has been closed for replies.

M

Madhav38178963jai2

Participant

~~Ganuu___302~~

C

Charlie.D

Community Manager

The LR iOS team has confirmed the fix in-house and also with users.

J

jkz-Author

Participant

Once I upgraded to ios 17.5.1 the problem resolved.

C

Charlie.D

Community Manager

Hello @jkz-

What is your iOS version now? Is it 17.4 or newer? Apple may have fixed the issue with that release. We are confirming.

J

jkz-Author

Participant

I can't believe it but I think this is FINALLY fixed. Anyone else seeing this?

S

Scott902

Participating Frequently

Thank you

C

Charlie.D

Community Manager

@Scott902

We have not seen progress on the issue the LR team has logged with Apple about this. I will see if we can poke them for an update.

S

Scott902

Participating Frequently

Anything more on this? A fix coming? Please guys, this is super annoying.

S

Scott902

Participating Frequently

So Rikk, since this seems to have been reported back in Nov, any updates on when this may get fixed?

S

Scott902

Participating Frequently

So using the iPhone 15 Pro Max and the 5x lens, shooting raw with a 3rd party app, when you upload the photo to Lightroom, you get a white line down the right side. Its got something to do with the raw engine or how its being processed. Opening the photo in Darkroom, stock gallery app, or Google Photos, doesnt do it. Pro raw files are fine. its just bayer raw.

Tested this with 5 other people, 4 different raw shooting apps. And you can really notice it by increasing the dehaze sliders. This is a really big issue for folks who shoot raw with 3rd party apps.